Office Administrator

Office Administrator Sheffield We are currently seeking professional, organised individuals to take Office Administrator roles within an existing team working from within our busy Capita Employee Benefits Head office in Sheffield.About the roleAs an office Administrator, you will be an active member of the Administration Team, ensuring on a daily basis that targets are met by maintaining productivity levels and to providing optimal levels of customer service in terms of quality, cost and time.You will have input into team meetings and ensure communication and quality improvements are inherent within daily working practices. About Capita | Employee BenefitsCapita Employee Benefits is part of Capita plc, the UK's leading provider of business process management and integrated professional support service solutions, with 68,000 staff across the UK, Europe, South Africa and India.We provide award-winning pensions and employee benefits solutions. As one of the leading consultancies in the UK, our specialist knowledge and expertise ensures we create innovative solutions which can make a real difference to our clients and their employees.What you will do: * Receive, scan, sort and record all incoming post for multiple Capita Offices. * Collect all internal and external mail, sort the mail as necessary, ensue the mail is franked with the correct price and is ready for collection by Royal Mail. * Batch, scan and index mail using workflow, and allocate to the correct team. * Register incoming certificates in line with the correct policy, batch the certificates and return them to the appropriate person. * Carry out any other administration tasks on an ad hoc basis, as requested by Line Manager. * Identify and report risks and breaches immediately to your line manager and/or the Operational Risk & Compliance Department. * Adhere to the ISO and Investors in People Standards, Quality Management System and comply with pensions and FSA regulations and initiatives, for example, Treating Customers Fairly (TCF).Your experience will include: * GCSE Grade C or equivalent (to include English & Maths) * The ability to confidently use Microsoft Word, Outlook and basic Excel * Customer Service experience * An organised and methodical approach to working - with a sharp eye for detail * Strong communication skills (written & verbal) * Experience of working within a team and to targets and deadlinesWhat's in it for you? At Capita, training and development aren't optional extras: they're how we do our job. We will motivate you to perform at your peak, recognising your achievements and rewarding them appropriately. As well as a generous basic salary we also give you 23 day's holiday increasing to 27 day with length of service, company pension scheme and access to voluntary benefit options including; child care vouchers, share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle. All of this, in a professional and fun environment. What we hope you will do nextHelp us find out more about you by completing our short application process - click apply now.Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.Listen | Create | DeliverFollow Capita on Capita on Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.If you are successful with your application, you will need complete Capita's vetting and screening checks. This will include, but not be limited to, Reference Checks, a Criminality Check, Financial Probity Check, Sanctions Check and Media Check