Credit Control Advisor

Our client is looking to recruit a credit control advisor due to recent business growth, to ensure that any outstanding monies owed are collected. The ideal candidate will have the below skills to work within the Credit Control Team in a testing, fast paced and dynamic environment.

• The ability to remain calm and professional when dealing with difficult customers
• The skills to resolve issues and obtain money owed to the Company
• An excellent eye for detail
• The ability to be assertive when required
• Excellent telephone manner

Duties:
• Out bounding existing and past clients to obtain outstanding debts
• Endeavour to recoup as much money owed to the Company as possible
• Setting up payment plans to enable the Company to collect outstanding balances
• Dealing with difficult customers and resolving complaints
• Take incoming calls from clients wishing to make payments
• Call third parties i.e. insurers to obtain figures and make referrals
• Processing any admin diary that is required
• Reconciliation of insurer accounts
• Create and manage repayment plans
• Monitor Direct Debit payments/balances
• Issuing court proceedings to recoup monies owed