Part-time Personal Injury Claims Handler
Part Time Personal Injury Claims Handler - Intermediate Level
Permanent
Cardiff
ST5733
inTrust has been providing our clients third party administration (TPA) services for over a decade. We deliver our services 365 days of the year. In the UK alone we manage over 154,000 claims, including those affected by Motor damage or theft.
Can you stand in our customers shoes? Most of us know that being in a motor accident or the theft of your car can be distressing. We recognise the importance of having transport to hand and can help our valued clients in providing expert assistance in such situations.
As a Personal Injury Claims Handler youll support our dedicated teams in assisting each PI claim you deal with. The key to success will be constant contact with all stakeholders to ensure first class customer service. You'll also be involved in the investigation, negotiation and settlement of claims and will require you to liaise with underwriters, solicitors and third parties.
Our claims can be so diverse, so you'll need to have superb empathetic skills, take a neutral view and remain calm when the pressure is on.
You will have/be:
•Knowledge of motor and personal injury claims handling
•Excellent Customer Service skills within an office environment
•Proven ability to work on your own initiative as well as part of a team
•Strong organisational skills and the ability to prioritise your workload
•Ability to work to monthly targets and be able to demonstrate that you are a team player
•Strong communication skills - both written and oral
•IT literacy
Permanent
Cardiff
ST5733
inTrust has been providing our clients third party administration (TPA) services for over a decade. We deliver our services 365 days of the year. In the UK alone we manage over 154,000 claims, including those affected by Motor damage or theft.
Can you stand in our customers shoes? Most of us know that being in a motor accident or the theft of your car can be distressing. We recognise the importance of having transport to hand and can help our valued clients in providing expert assistance in such situations.
As a Personal Injury Claims Handler youll support our dedicated teams in assisting each PI claim you deal with. The key to success will be constant contact with all stakeholders to ensure first class customer service. You'll also be involved in the investigation, negotiation and settlement of claims and will require you to liaise with underwriters, solicitors and third parties.
Our claims can be so diverse, so you'll need to have superb empathetic skills, take a neutral view and remain calm when the pressure is on.
You will have/be:
•Knowledge of motor and personal injury claims handling
•Excellent Customer Service skills within an office environment
•Proven ability to work on your own initiative as well as part of a team
•Strong organisational skills and the ability to prioritise your workload
•Ability to work to monthly targets and be able to demonstrate that you are a team player
•Strong communication skills - both written and oral
•IT literacy