Service Advisor - Slough
- Recruiter
- Anonymous
- Location
- Slough
- Salary
- 20000.00 - 35000.00 GBP Annual
- Posted
- 31 Aug 2017
- Closes
- 28 Sep 2017
- Sectors
- Logistics & Transport
- Contract Type
- Permanent
- Hours
- Full Time
If you are looking to join a company with excellent career prospects, then we have a fantastic opportunity for a Service Advisor in Slough, Berkshire. Our client is looking for a highly ambitious individual who is focused on delivering exceptional customer service to become an integral part of the service team.
The Role
* You will ensure all customers are met with and greeted on arrival
* Talking to customers about the services provided and what problems they are experiencing with their vehicles
* Communicating with the technical service team and informing the customers on the diagnosis and on how much the work will cost
* Monitoring the repair work to make sure the vehicle will be ready when promised and keeping the customer informed on any delays
* Answering incoming telephone calls and scheduling service appointments
* Upselling optional services at any given opportunity
Who we are looking for
* Experience as a Service Advisor within the automotive industry is desirable
* Someone who is fully committed to customer satisfaction and delivers exceptional customer service at all times.
* Excellent communication skills
* Someone with a pro-active approach
* Ability to be self-motivated and manage significant workload
* Ability to build a rapport with customers and interpret their needs and requirements
What's on offer?
Basic salary dependent upon experience
Up to GBP35,000 OTE
Monday - Friday 8am - 6pm
Every other Saturday
Interested?
Apply with your up-to-date CV in Word format.
HCP International is a leading automotive recruitment consultancy, established for 20 years, approved by manufacturers and the UK's top 50 dealer groups. We work seamlessly alongside our Clients to recruit exceptional talent throughout the United Kingdom, Middle East and Asia.
Contact us if you are considering a career within the automotive industry, at manufacturer or dealer level. Alternatively, if you are thinking about a different role in the challenging but immensely rewarding automotive sector please give us a call.
HCP International is acting as an Employment Agency in relation to this vacancy
The Role
* You will ensure all customers are met with and greeted on arrival
* Talking to customers about the services provided and what problems they are experiencing with their vehicles
* Communicating with the technical service team and informing the customers on the diagnosis and on how much the work will cost
* Monitoring the repair work to make sure the vehicle will be ready when promised and keeping the customer informed on any delays
* Answering incoming telephone calls and scheduling service appointments
* Upselling optional services at any given opportunity
Who we are looking for
* Experience as a Service Advisor within the automotive industry is desirable
* Someone who is fully committed to customer satisfaction and delivers exceptional customer service at all times.
* Excellent communication skills
* Someone with a pro-active approach
* Ability to be self-motivated and manage significant workload
* Ability to build a rapport with customers and interpret their needs and requirements
What's on offer?
Basic salary dependent upon experience
Up to GBP35,000 OTE
Monday - Friday 8am - 6pm
Every other Saturday
Interested?
Apply with your up-to-date CV in Word format.
HCP International is a leading automotive recruitment consultancy, established for 20 years, approved by manufacturers and the UK's top 50 dealer groups. We work seamlessly alongside our Clients to recruit exceptional talent throughout the United Kingdom, Middle East and Asia.
Contact us if you are considering a career within the automotive industry, at manufacturer or dealer level. Alternatively, if you are thinking about a different role in the challenging but immensely rewarding automotive sector please give us a call.
HCP International is acting as an Employment Agency in relation to this vacancy