IT Technical Support Engineer

IT Support Engineer / Technical Support - Office based.
They are a small successful IT support and professional services provider based in Camberley, Surrey.

They provide the following services to their customers:
On premise Microsoft server and desktop support.
Cloud IT services for customers hosted at their datacentre.
Linux server support, primarily Red Hat.

They are now recruiting for a candidate with IT support experience, including providing technical support over the phone, to join their small team on their service desk. They have a very relaxed, informal and friendly environment - training will be given.

Your main responsibilities will be;
- Answering support queries via email and telephone
- Call logging & using remote access software
- Diagnose and rectify technical problems and queries
- Technologies supported include: Microsoft Server 2008 on, Exchange 2007 on, Active directory, MS Office, MS Outlook, Office 365, Linux, VMWare, VOIP

Initially the role will be supporting their Microsoft based customers, but will grow to include Linux/Red Hat support customers.

They are looking for candidates with the following skills;
- Good communication skills
- Microsoft Server, Office and Desktop Operating systems
- Network/Internet troubleshooting
- Some Linux skills would be useful

To be considered for this position you will be a confident IT support technician with a friendly personality and a willingness to learn. Occasional customer visits might be necessary so a driving licence is preferred. On-site parking provided.