Customer Service support
- Recruiter
- Anonymous
- Location
- Harlow
- Salary
- 16000.00 - 17000.00 GBP Annual + Excellent benefits & Holidays
- Posted
- 30 Aug 2017
- Closes
- 27 Sep 2017
- Sectors
- Education & Teaching, Support
- Contract Type
- Permanent
- Hours
- Full Time
Customer Adviser, Office support vacancy Harlow
We are recruiting for a well-established client of ours based in Harlow.
Working days:
Monday to Friday 8.30 - 5.00 pm. based on 37.5 hours per week
EXCELLENT Holiday entitlement 25 Days PLUS 8 Bank Holidays
Free Car Parking
Onsite Canteen
Fantastic salary GBP16,000/GBP17,000
Fun environment British Bake off & Summer Balls & Much more
This is such a lovely position that has come available The position is based within an office environment however some duties in the Warehouse as the position also includes dispatch samples and catalogues for your customers request.
The main purpose of the role is to support the departments and Customer service. The position involves speaking with customers over the telephone and delivering great customer service to any queries they may have and any customer service complaints
Pop into the warehouse to dispatch catalogue & Sample requests (An amount of physical work is required (lifting). although not too heavy, very light work
Cover reception desk and support other areas in the departments.
Some other responsibilities:
• Update database
• Provide support to other departments when necessary.
• Operate the Company's switchboard
• Reception - Provide a professional welcome to customers, suppliers and visitors,
• Carry out small mail shots
• Create sample packs and welcome packs.
• Database tidy for duplications and errors
• Process adhoc orders.
• Cover for other departments where necessary.
We are ideally looking for candidates with
o A good level of telephone & reception skills.
• Competent at using email
• A strong sense of customer focus
• A good team player as well as being able to work alone.
• Confidence to approach a variety of people to make enquiries via face-to-face, telephone & email
• Develop good working relationships with colleagues
Qualifications
• GCSE (or equivalent) English and Maths
We are recruiting for a well-established client of ours based in Harlow.
Working days:
Monday to Friday 8.30 - 5.00 pm. based on 37.5 hours per week
EXCELLENT Holiday entitlement 25 Days PLUS 8 Bank Holidays
Free Car Parking
Onsite Canteen
Fantastic salary GBP16,000/GBP17,000
Fun environment British Bake off & Summer Balls & Much more
This is such a lovely position that has come available The position is based within an office environment however some duties in the Warehouse as the position also includes dispatch samples and catalogues for your customers request.
The main purpose of the role is to support the departments and Customer service. The position involves speaking with customers over the telephone and delivering great customer service to any queries they may have and any customer service complaints
Pop into the warehouse to dispatch catalogue & Sample requests (An amount of physical work is required (lifting). although not too heavy, very light work
Cover reception desk and support other areas in the departments.
Some other responsibilities:
• Update database
• Provide support to other departments when necessary.
• Operate the Company's switchboard
• Reception - Provide a professional welcome to customers, suppliers and visitors,
• Carry out small mail shots
• Create sample packs and welcome packs.
• Database tidy for duplications and errors
• Process adhoc orders.
• Cover for other departments where necessary.
We are ideally looking for candidates with
o A good level of telephone & reception skills.
• Competent at using email
• A strong sense of customer focus
• A good team player as well as being able to work alone.
• Confidence to approach a variety of people to make enquiries via face-to-face, telephone & email
• Develop good working relationships with colleagues
Qualifications
• GCSE (or equivalent) English and Maths