Customer Service Executives Required
- Recruiter
- Anonymous
- Location
- Alton
- Salary
- Competitive
- Posted
- 29 Aug 2017
- Closes
- 26 Sep 2017
- Sectors
- Customer Service & Call Centre
- Contract Type
- Permanent
- Hours
- Full Time
We are currently looking for a number of Customer Service Executives to join our well-established and dynamic growing company in the Alton, Hampshire area.
Key Responsibilities:
- Handling customer calls, ensuring relevant productivity and quality measures are achieved for customers in line with specified processes and procedures
- Dealing with customer orders via phone, email, social media or post
- Dealing with customer queries related to cashback claims
- Maintaining customer satisfaction at all times
- Providing administrative support
Key Skills & Experience:
- Previous customer service/administrative experience
- Excellent verbal and written English language skills
- Ability to work well on own initiative and as part of a team
- Ability to prioritise tasks well and manage workload effectively
- A confident and professional telephone manner
- Good working knowledge of MS Office (Word, Excel, Outlook)
The working hours are 9:00-17:00 Monday-Friday. The applicants must be flexible regarding working hours as the role may include working extended hours during peak periods.
The pay rate is GBP9/hour.
If you are interested in the role, please apply by sending your CV (click ''Apply'' button below)
Key Responsibilities:
- Handling customer calls, ensuring relevant productivity and quality measures are achieved for customers in line with specified processes and procedures
- Dealing with customer orders via phone, email, social media or post
- Dealing with customer queries related to cashback claims
- Maintaining customer satisfaction at all times
- Providing administrative support
Key Skills & Experience:
- Previous customer service/administrative experience
- Excellent verbal and written English language skills
- Ability to work well on own initiative and as part of a team
- Ability to prioritise tasks well and manage workload effectively
- A confident and professional telephone manner
- Good working knowledge of MS Office (Word, Excel, Outlook)
The working hours are 9:00-17:00 Monday-Friday. The applicants must be flexible regarding working hours as the role may include working extended hours during peak periods.
The pay rate is GBP9/hour.
If you are interested in the role, please apply by sending your CV (click ''Apply'' button below)