Microsoft CRM Sales Consultant

About the Role
Our Microsoft Sales Consultants understand the full extent of the digital solution and integration components and how they fit into the enterprise infrastructure. They collaborate effectively with colleagues from other disciplines to define technology objectives, assess solution options and create technology solutions that achieve our client's strategic business goals.

Working with our clients and colleagues from across Technology, Change and Strategy, our Microsoft Sales Consultants work with the Solutions Architect to prepare the technical blueprints for Microsoft components/ products. They take a solution leadership role throughout design and delivery, to help ensure that technical solutions continue to meet business requirements and follow the organisation's strategic vision.

Technology is a key area that PwC are investing it and the Microsoft alliance is essential to the PwC technology strategy and this is a new role coming out of the evolving go to market strategy. You will also be expected to support business development activities, attending sales meetings, building technical propositions and client proposals, and taking these to market.

The successful candidate would be joining a new Microsoft team which would work across industries on technology strategy and delivery engagements. These candidates are likely to have a solution architecture or Sales background in Microsoft Dynamics CRM and any other CRM platform from the following: Oracle/Siebel/Fusion CRM or Salesforce.

You will not only receive the opportunity to work with top-class clients, but also the chance to receive high-quality training related to the role. There is a requirement for the individual to be mobile in terms of travel as business needs require. We are seeking to fill this Senior Manager-level role as soon as possible.
Who we are looking for
The ideal candidate will have a proven track record in working with the technical and solution architects of global organisations, and their teams, to identify, architect and implement technology solutions in support of digital transformation initiatives. Furthermore, the ideal candidate will be:

• An experienced Microsoft Dynamics CRM Sales background, able to help our clients assess their current digital technology maturity, identify gaps and shape a comprehensive, end-to-end digital blueprint and technology roadmap;
• Recognised as a trusted adviser, with a track record of creating successful technology solutions that support the organisational strategic vision and goals;
• Able to bring to bear extensive knowledge of technology components, vendor solutions and emerging technology trends on digital solution development in one or more industries;
• A confident written and verbal communicator, able to clearly explain digital ideas to non-technical audiences, and work effectively with non-technical colleagues and business executives;
• A capable team leader, used to managing teams of consultants, analysts, technologists and third party suppliers to develop detailed solutions, costs, timescales and methods for delivery of technology solutions;
• Seasoned at successfully managing the sourcing and selection process for third-party software and other technology components and services, as required to enable delivery of digital transformation solutions;
• A respected technical design authority for digital transformation initiatives, practised at managing technology issues and risks, able to deliver a responsive, reliable, manageable and secure technology solution; and
• Able to bring technology leadership to support successful business development of digital opportunities across a range of sectors (ideally including Financial Services, Retail, Consumer Goods and Industrial Products).

Key Responsibilities:

• Lead the sales objectives of technology projects and sub-programmes on client engagements, reporting to the Engagement Partner or Director, and managing teams of consultants, analysts, other architects, technologists and third parties;
• Involved in technology sourcing and selection activities on digital transformation programmes, working with third-party vendors to identify the solution options for digital transformation;
• Play a leading role in supporting business development activities, as a technology subject matter expert, and maintain a market network, reporting to the Engagement Partner or Director;
• Participate in practice leadership, taking action to continuously extend and improve our services; and
• Maintain market presence through contribution to publications, communications and participation in client events.

Requirements

• Ideally educated to Degree level or equivalent, we are open to strong candidates from all relevant educational backgrounds but ideally from a technology, science, engineering or business background;
• Consulting experience, gained with a leading professional services or systems integration firm;
• Expert knowledge and understanding of digital trends and challenges across industries, gained through project experience, contribution to thought leadership, articles, client recommendation, etc.;
• Proven experience in providing technical leadership on complex, digital and front-office transformation initiatives, managing mixed technical teams to deliver the work;
• Expertise in architecting digital and multi-channel technology solutions, covering all layers of the technology stack;
• Demonstrable track record of helping to shape successful business development of digital and other front office business transformation initiatives; and
• Experience of working with senior client executives in advisory and delivery roles

About Us
PwC and Microsoft

PwC is the leading global professional services firm and acclaimed as one of the world's leading employers. We offer diverse and rewarding experiences for our people: through the variety of clients we engage with and projects we deliver; the calibre of our teams; and the exceptional training and career development opportunities we provide.

As organisations increasingly seek to respond to the challenges of operating in the digital age, PwC provides independent advice and extensive capability to help our clients deal with the impact of digital disruption on traditional ways of doing business. Our distinctive insight is that organisations don't need a digital strategy, but a business strategy for the digital age, as digital impacts every aspect of the organisation.

The real imperative for our clients now is to become 'digitally fit', in order to survive and thrive in the modern digital economy. For PwC, this means that we must offer our clients a range of digital platforms so that they can respond to the digital threat and opportunity: we help our clients understand its impact on their markets and customers; define their strategy; evolve their existing capabilities; create new opportunities; accelerate delivery; and build digital trust in their brand.

One such digital platform that PwC is now investing in is Dynamics365 covering its CRM, Financials and Supply Chain offerings. As the only business transformation partners of Microsoft, PwC is well placed to offer its clients full business transformation services for the digital age and specifically needs to offer Microsoft implementation services.

A key strength of PwC is our ability to operate as one firm across multiple disciplines: we bring expertise in consulting, strategy & economics, assurance, risk, tax, business recovery and corporate finance to help our clients respond to digital disruption. Within consulting, we strive to become trusted advisers, combining industry insight, functional expertise and practical experience to help our clients achieve measurable, positive, and sustainable business outcomes. Combined with Salesforce.com implementation services, PwC's offering in the digital market is unique and a powerful one. As well as Microsoft technical skills we are able to engage business transformation professionals.

To develop our digital capability at PwC, we are looking for people who enjoy the excitement of shaping new ideas and working as part of multi-disciplinary teams on complex challenges, where each project is likely to be different to the last. We are looking for candidates with the passion and commitment, intellect and experience that can enable our clients' success in the intensely competitive economic environment of the digital age.

The skills we look for in future employees

All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, 'The PwC Professional' and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships.

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Diversity

We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool, as well as those who reflect the diverse nature of our society. And we aim to encourage a culture where people can be themselves and be valued for their strengths. Creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate.

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