Operations Director

Operations Director / Operations Manager / Security Operations / Director / Office Manager / Security

Operations Director with previous security industry experience is needed for our client, a forward thinking, dynamic security provider with a £4.5 Million turnover. They are looking for someone with experience to take control of the company's operational functions and report to the Managing Director. This role is based at their offices in Burton-on-Trent.

The Role:

• To operate to and improve the business plan where necessary, ensuring that 'Performance Targets' are achieved and that the operation stays within the agreed budget
• Providing assistance to business development (sales) when required
• Ensuring that client satisfaction is measured and monitored and improvements are implemented
• Ensuring that performance is in line with the requirements of the relevant British Standards operated by the company
• Ensure the company is recruiting at a rate commensurate with staff turnover and business performance

Responsibilities:

• Monitoring the performance of the operations managers
• Checking and agreeing that invoicing and payroll is correct prior to dispatch
• Conducting client visits as required
• Ensuring that customer, staff and consumer questionnaires are completed in line with company policy
• Periodically auditing client files and making certain they meet the required standard
• Ensuring that 'Terms & Conditions' and 'Employee Handbook remain in date with changing legislation
• Conducting a structured monthly meeting in line with the agreed agenda

Requirements:

• Previous experience in the security industry
• Working knowledge of MS Office
• Managing and developing a team of staff
• Business awareness
• Interpersonal influence
• Decision making
• A team player who isn't afraid to jump in and help the team should it be necessary

Type: Permanent, Full Time

Salary: £40,000 per annum

Benefits: 28 days holiday, company car, ipad, laptop, phone

Location: Burton

Please forward your CV for immediate consideration.