Head of Services Processing

Location
Nationwide
Salary
£57,710 per annum
Posted
25 Aug 2017
Closes
22 Sep 2017
Ref
HSP254
Contract Type
Permanent
Hours
Full Time

Head of Services Processing

Liverpool, Carlisle or Leicester

Salary: £57,710 per annum

Permanent – 35 hours per week

Housingrecruit.com is advertising for a Head of Services Processing on behalf of our client, a leading social housing provider based in Liverpool.

Our client is one the UK’s leading social housing and regeneration organisations. A group of not-for profit and commercial companies with a charitable housing association at their core, they are fully committed to improving the lives of thousands of individuals and families with the overall aim of transforming lives and revitalising neighbourhoods.

Their strategic objectives are as important to them as their people. They have an exciting opportunity for a Head of Services Processing based in Leicester, Liverpool and Carlisle on a full time, permanent basis. They are looking to engage an experienced leader with a passion for delivering a proactive customer centric service. A strong communicator who can manage stakeholder expectations and deliver clear visions in line with group strategies, minimising risks and maximise opportunities. 

As the Head of Services Processing, you will pro-actively lead and grow the Group’s strategy through a newly created shared service function that will include debt recovery, allocations, lettings, repairs and tenancy/leaseholder and management processing. Embedding a culture of excellent customer service that delivers efficient business transactions whilst maximising customer engagement scores. Working closely with the senior leadership team, you will engage external partners, challenge standards and pro-actively promote the advantages of the shared service model.

This opportunity will present you with a platform to inspire performance, take real ownership of success, exercise your analytical skills and work collaboratively whilst putting to good use, your expertise and knowledge of social housing.

The organisation has an exciting time ahead as they roll out their “We R Riverside” corporate plan and they are looking for enthusiastic, highly motivated individuals who are keen to secure their next position within Social Housing.

In return for your hard work and commitment, 25 days holiday per year plus bank holidays, eligible for flexi-time working, discounted healthcare, life assurance, discounted home insurances and childcare vouchers all through the organisation’s rewards scheme which includes access to high street and online savings.

How to apply:

Please click the apply button to go to the recruiter's website where you will be required to complete the application process.