IT Technician
- Recruiter
- Onlyfe
- Location
- Swindon, Wiltshire, England
- Salary
- £17188 - £17539 per annum
- Posted
- 23 Aug 2017
- Closes
- 11 Sep 2017
- Ref
- NCS107
- Contact
- Sharron Probert
- Sectors
- Education & Teaching, Further Education, IT, IT Support
- Contract Type
- Permanent
- Hours
- Full Time
IT Technician
To provide 2nd line support to academic, administrative and support staff as well as students of the College.
£17,188 - £17,539 pa
We are a very successful and expanding Further Education College that puts the interests of our students at the heart of everything we do. We are one of the UK's best performing colleges and it is our excellent staff that have enabled us to achieve and maintain this. We are truly an employer of choice, and this remains one of our top priorities.
New College offer everyone who works at the College excellent conditions of employment, including generous holidays and competitive salaries with attractive pension schemes.
We have 2 positions available to join our IT Support Team.
This is a permanent position, as part of your development in the role the you will be required to complete either a Microsoft MTA qualification or a Microsoft Apprenticeship.
Major Tasks:
1. To provide a 2nd line ICT Support service to academic, administrative and support staff as well as students of the College. Handle frontline queries received face-to-face, by email or telephone, demonstrating excellent customer service skills at all times.
2. As necessary provide cover for the ICT Service Desk as required, ensuring that this 1st line provision is delivered in line with agreed service.
3. As required undertake projects in the use and development of Information Learning Technology. This could include identifying technology that could be deployed as well as testing and developing solutions as directed.
You are required to hold a minimum Level 2 qualification in IT Support or related subject. A Level 2 qualification in English and Maths is essential.
For further information, please refer to the job description. Please press APPLY and we shall send you our application details.
Please note an enhanced DBS will be required for this role. The successful candidate is required to meet the payment of this DBS check which is currently £44.
Closing Date: 10th September 2017
Interview Date: 21st September 2017