Sales Coordinator

This company has a vacancy for a Sales Coordinator. They are looking for an enthusiastic individual with previous experience in a Sales and/or P.A role who can work with their existing sales team to coordinate, process and progress enquiries effectively and efficiently.

An effective Sales Coordinator must be an excellent communicator with impeccable attention to detail and a 'can-do' attitude. Superior organisation and people skills are also key.

The goal is to maintain a consistent and professional approach to managing all enquiries and ensuring the sales team is assisted appropriately to maximise each opportunity.

This company is based in Chapeltown, Sheffield and the successful candidate will be expected to operate from their office at this location. There will also be a requirement to work from the Head Office in Whitchurch, Shropshire from time to time.

Key Responsibilities

- Qualify and process (put on Podio) inbound enquiries and task to relevant sales person as appropriate.
- Constantly review pipeline on Podio and with the sales team; challenge sales / technical team to progress.
- Constantly keeping each enquiry up to date.
- Follow up calls/emails if salespeople are busy.
- Proposal follow ups; defined by salespeople.
- Challenge conversion tactics.
- Receive POs and process internally (deposit invoice, equipment order, pass to ops team). Liaise with admin & operations team to action.
- Understand and assist with KPIs.

Skills, Qualifications & Experience Required

- Proven experience in a Sales and/or P.A role.
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems.
- Ability to learn about products and services and describe/explain them to prospects.
- Excellent communication and interpersonal skills.
- Cool-tempered and able to handle rejection.
- Ability to resolve issues and address complaints.
- Excellent interpersonal and communication skills; both verbal and written.
- Confident telephone manner.
- Customer focus.
- Excellent written/spoken English.
- To be adaptable and flexible in approach to work.
- Ability to manage time effectively.
- Ability to deal confidently and effectively with a variety of people.
- Good standard of numeracy.
- Good computer skills.
 
Personal Skills & Behaviours
- Excellent attention to detail.
- Flexible/adaptable approach to work.
- Honesty.
- Ambition.
- Self-disciplined.

Benefits

- 28 days holiday.
- Friendly working environment.
- Progressive, forward thinking business.
- Successful, friendly, family owned company.
- Opportunity for the right candidate to develop their career.

Continuous Improvement & Job Satisfaction

It is essential to them that all of their employees enjoy their work, are proud of the output they produce and are able to fulfil their ambitions within their company. Being a family company they are dedicated to supporting each member of staff in providing the tools, training or any other resources necessary to ensure 100% satisfaction.