Account Executive / Client Service Manager - Financial Services

Job Title: Account Executive

Location: Manchester

Salary: Competitive

The company is the UK's leading independent invoice finance specialist and a trusted provider of funding solutions to over 7,000 businesses. As a privately-owned business, they understand the challenges and demands of running and growing a business.

Purpose of the Role:

• To proactively manage the client relationship, seek opportunities and determine a strategy to effectively manage the risk and prolong the client life.
• To ensure that security and profitability of the company is maintained at all times through effective client management.
• To provide excellent standards of client service.
• Effective client and Risk management.

Key Responsibilities:

• Proactively seeks to understand their clients to allow them to spot both warning signs and opportunities.
• Completes facility reviews, underwriting, risk frameworks and client visits as determined by the client status.
• Chase, monitor the receipt and ensure compliance of monthly/other Operating Conditions requirements from client.
• Develops and maintains own network of business connections in the local area. Upholding the reputation of the business and demonstrating the key behaviours.
• Drives and applies disbursement income in line with Disbursement Tariff.
• Through liaison with Client Service Managers ensure excellent standards of customer service are implemented and maintained.
• Deputise for Relationship Manager as required.
• Any other duties or projects commensurate with the level of responsibility of this role, for which the role holder has the necessary experience and/or training.

Key Requirements:

• Experience - Managing a portfolio of clients and customer service experience.
• Skills - Attention to detail, time management, account management, relationship builder, good organisational skills.
• Qualifications - Minimum ABFA Foundation, industry qualification.

Desirable for the role:

• Experience - Insolvency knowledge.
• Skills - Presentation skills.
• Qualifications - ABFA, Management, Customer service.

So…

Are you ready for your next ambitious challenge?

If so, we look forward to hearing from you!

To be considered to this role, candidates will need to complete the company's application portal. Candidates who don't do this will NOT be considered for the role. To do so, please click the APPLY button and CHECK YOUR EMAILS for the link to the application portal.

Candidates with experience of; Client Services, Customer Service, Client Support, Customer Service Manager, Implementation Manager, Customer Relationship Manager, Client Services Manager, Customer Services Officer, Client Relationship Manager, Relations Manager, Customer Support, Client Support Manger, Service Delivery Manager, Customer Service Executive, Client Care Manager, Customer Services Manager, Account Executive, Implementation Support Manger will also be considered for this role.