Sales Manager

At Hodge, we aim to do the right thing.  We are a financial services business focused on the retail savings, commercial lending and retirement markets.  The Hodge Foundation, a charity supporting the welfare, medical, academic and educational areas owns 79% of our business. This drives us, knowing that by helping our customers to achieve their goals, we are also supporting good causes that are important to us.

Hodge Lifetime is a division of our business specialising in the retirement solutions market.  Our strategy is focused on retirement mortgages, equity release and pension annuities, having been a specialist in the retirement marketplace for over 50 years.  During that time, we've nurtured a great depth of experience and developed a very strong and solid reputation for looking after our customers while being at the forefront of innovation in our core retirement lending markets.

We have achieved significant growth over the last few years and have ambitious plans to expand further, having recently launched into the mainstream mortgage market.  To support these plans, Hodge Lifetime wishes to appoint for the following role to join our Business Development function: 

Sales Manager

An exciting opportunity for a proactive, success-driven candidate with a strong business development/customer services background.  As Sales Manager, you will be responsible for:

• Managing the effective day-to-day running of Hodge Lifetime's telephone business development team to create, manage and maintain telephone relationships with financial advisers, in order to proactively promote the range of retirement products offered by the company.
• Overseeing the production of CRM management information for both telephone and field BDM teams, to ensure KPIs are met and sales objectives achieved.
• Helping to devise and implement promotional activity ensuring a professional, effective service is provided at all times, and compliance and regulatory requirements are satisfactorily met.

With a focus on facilitating consistency and excellence within the telephone team, the Sales Manager will place a high degree of emphasis on managing and prioritising the workload, and ensure that service standards are met on a day to day basis.  Team members must be trained and motivated, and the Sales Manager must ensure that productivity and accuracy levels are high.

The successful candidate will have proven business development experience within the Financial Services sector, in a senior capacity, ideally at team leader level or above.  Candidates will be expected to demonstrate experience of training and developing, coaching and motivating team members and a proven track record of setting and achieving targets. 

Strong written and verbal communication, interpersonal skills and an ability to build rapport at all levels, are essential. 

Familiarity with annuity, equity release or residential mortgage products is highly desirable.