German speaking Customer Advisor
- Recruiter
- JR Personnel
- Location
- Loughborough, Leicestershire
- Salary
- 18000-20400
- Posted
- 22 Aug 2017
- Closes
- 19 Sep 2017
- Ref
- 10437
- Contract Type
- Permanent
- Hours
- Full Time
GERMAN SPEAKING (PV10437)
CUSTOMER SERVICE ADVISOR
Permanent
Loughborough based
£18,000 - £20,000 – 36.25 hours per week
JR Personnel are an employment agency acting on behalf of a client who is looking for a German speaking customer service professional to join a team spanning three markets including the UK, USA & Germany
Role profile:
- Dealing with customer queries, via email, letter or fax
- Handling Customer complaints
- Accounts Management
- Processing orders & returns
- Payments allocation
- Issuing cheques
- Credit Control
Person profile:
- Confident and self motivated
- Excellent communicator both written and oral
- Able to demonstrate logical thinking and predict patterns or repeat behaviour
Essential criteria:
- Fluent in German to a native proficiency
- Educated to GCSE grade C or above or equivalent
- Applicants are required to speak in German at interview
Desired criteria:
-
Previous experience of customer service and an understanding of processing order and stock management.
Due to the number of responses generated we are unable to get back to every applicant. If you have not heard from us within seven days you will not have been successful on this occasion.