Home Based - Technical Customer Service - 23.00-7.30

My client in Burgess Hill is recruiting for a home based Technical Customer Service Advisor to work night shifts - Monday-Friday, 23.00-7.30.

These will ideally be starting mid September. Training will take 6 weeks and be based within the company offices, Monday-Friday 9am-5pm. Once completed, you will be given all required hardware to be able to be based at home.

This is a fantastic opportunity to join a leading company, who have won awards for being a top employer in the UK.

Duties Will Include:

• Taking inbound queries via telephone and email in relation to a specific product
• Offering support and advice or escalating where necessary
• Processing orders
• Extensive database management
• Building strong working relationships

Experience Required:

• Strong customer service background ideally in handling calls
• A background in support for either a product or a service
• Excellent communication skills and telephone manner
• IT literate

This is a long term temporary opportunity; please only apply if you can start in September and commit on an on-going basis.

Pier Recruitment does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.

Pier Recruitment acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

If your application is successful a consultant will be in contact with you within the next 2 working days. If you do not hear within 7 days please call the office as we always wish to provide 100% customer service.