Service Architect (Service Delivery/Design/Architecture)

Recruiter
Ampersand Consulting
Location
Runcorn
Salary
Competitive
Posted
18 Aug 2017
Closes
26 Aug 2017
Sectors
Engineering, Design
Contract Type
Permanent
Hours
Full Time
Service Architect / Service Design (Service Delivery, Service Architecture, ITIL) - Runcorn The role of Service Architect / Service Design (Service Delivery, Service Architecture, ITIL) The UK's leading provider of IT Solutions and Services are looking to hire a talented The role of Service Architect / Service Design (Service Delivery, Service Architecture, ITIL) to work on a once in a life time programme that is changing the future of the energy sector. Key responsibilities for the Service Architect / Service Design (Service Delivery, Service Architecture, ITIL): As a Service Architect, can you assure customer and regulatory requirements and contractual obligations are covered in a technical solution? Can you as a Service Architect, take into consideration the scope of services, delivery model(s), people, processes, Service Level Agreements (SLAs) and supporting Operational Level Agreements? As a Service Architect, can you take a lead role in the assurance of technical designs demonstrating a high level of understanding with respect to customer drivers, customer requirements, contractual agreements, service architecture and service management? Do you, as a Service Architect, understand how to create and assure a Service Model to support Operational teams in the delivery of IT services, to ensure technical solution fits into this model? As a Service Architect, can you work closely with all service providers to input on service elements that are key to the technical solution? As a Service Architect, can you work closely with all service providers to ensure the scalability of the end to end solution? Key experience for the Service Architect / Service Design (Service Delivery, Service Architecture, ITIL): Extensive experience in Service Architecture end to end solution designing Experience in selecting and applying service management principles, policies and techniques in client operational environments ITIL Certified - from foundation level Customer focussed with the ability to identify and understand both internal and external customer's needs A high degree of knowledge relating to service management Creative problem solving and analysis skills with an ability to identify develop and implement solutions to gaps to meet the needs of the business In return, the successful the Service Architect / Service Design (Service Delivery, Service Architecture, ITIL) will receive a competitive salary, car allowance, bonus and an unrivalled benefits package. If this sounds like you, then please click apply now! Service Architect / Service Design (Service Delivery, Service Architecture, ITIL)