Resident Engagement and Communications Officer (Housing) BLUR52628

Resident Engagement and Communications Officer (Housing) BLUR52628
Full time, 35 hours per week
£28,000 per annum
Birmingham

Our client is one of the UK's leading providers of housing and care services for older people.  They are committed to promoting independence and choice.

They have a vacancy for a Resident Engagement and Communications Officer whose role will be to take the lead on ensuring that all residents have the opportunity to have their voice heard within the organisation. The post holder will also develop new and effective communication methods with residents, including reviewing existing communication tools, resources and literature, including the resident magazine, My Time.

Reporting to the Senior Financial Policy and Engagement Manager, the successful candidate will work with colleagues including senior managers to develop and deliver the resident engagement strategy. They will also keep the organisation informed of national policy issues and regulatory requirements relating to resident engagement.

What are they looking for in the ideal candidate?

• Degree and / or relevant qualification or experience;
• Experience of designing and delivering customer engagement or community engagement projects;
• Evidence of keeping up to date with resident engagement strategies and good practice;
• Experience of delivering reports and presentations to Board, Executive Teams, Senior Management Teams and resident groups;
• Experience of organising and facilitating engagement events and conferences
• Experience of writing, editing and producing resident communications; and
• Experience of working with older people supporting their right to be heard, represented and respected (desired).

If you feel you have what it takes they would love to hear from you.

Closing date:  10th September 2017
Interview date: 20th September 2017

This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to apply for this vacancy, we will then send you more information on the role including a copy of the application form via email.