User Researcher
- Recruiter
- NHS DIGITAL
- Location
- Leeds
- Salary
- 40428.00 - 48514.00 GBP Annual + Benefits: GBP40,428 - GBP48,514
- Posted
- 18 Aug 2017
- Closes
- 28 Aug 2017
- Sectors
- Health, Nursing & Social Care, NHS
- Contract Type
- Permanent
- Hours
- Full Time
This is an exciting opportunity to contribute to the development of NHS digital health services. User researchers are needed to inform the development of a variety of products and services for both the public and health professionals to support the NHS Paperless 2020 agenda.
As a user researcher, you will play a key role in the delivery of digital health services that offer the public clear, practical and accessible advice to support self-care and in navigating the health and care system.
You will work closely with stakeholders and agile development teams to design, deliver and implement new digital services for the public and health professionals.
Following user-centred design principles you will ensure that user needs are at the forefront of the design process.
You will lead the design, management and execution of user research (qualitative, quantitative, collaborative, online and usability research) with both the public and relevant professionals.
In addition, you will be a self starter with a genuine interest in user research as a career, whilst being creative and proactive to challenge the status quo. You will be comfortable engaging with and influencing others, including senior stakeholders.
We are looking for user researchers to work with us on a number of product teams in both London and Leeds for a mixture of permanent and fixed term appointments. In return, we offer a competitive salary, flexible working, a supportive working environment and opportunities to learn and develop your research skills.
About you
Essential:
- A range of research approaches including both quantitative and qualitative with a design research / user experience focus
- Full lifecycle from designing research program, recruiting, conducting research, analysing and communicating
- Working with digital teams, especially designers and product managers ideally in agile
- Research with diverse populations, including vulnerable people
Desirable:
- Degree in HCI/Usability/Cognitive Psychology/Market Research or related
- Previous experience within government or other public services