Corporate Account Handler
- Recruiter
- Resource Management
- Location
- Bradford
- Salary
- Competitive
- Posted
- 18 Aug 2017
- Closes
- 24 Aug 2017
- Sectors
- Accountancy
- Contract Type
- Permanent
- Hours
- Full Time
Corporate Account Handler
Location: Bradford
Contract type: Permanent
Remuneration: Subject to skills and experience + Excellent company benefits
Jelf is one of the UK's leading insurance brokers, employee benefits, healthcare and financial planning consultancies. Jelf's purpose is simple: to build a long-lasting relationship with clients and to become their Trusted Adviser. The Group has 36 offices in 33 locations across England and Wales employing over 1,200 members of staff
A multi-award winning business, with a turnover in excess of GBP80m, Jelf works hand in hand with local, national and international clients in over 100 countries. Jelf has built its business founded on the ethos of placing the client at its heart and providing the very best care and personal service - a core value that still remains true today
We have a fantastic permanent opportunity for an experienced Corporate Account Handler to join our Corporate Department. The role will be based at our Bradford office. This offers a great opportunity for someone who has experience in dealing with Corporate clients and is keen to take their insurance career to the next stage.
As part of the wider client services team the focus of an Account Handler is to maintain and develop strong relationships with corporate insurance customers; acting as the primary point of contact for client servicing issues and establishing effective relationships with clients.
Responsibilities
- To act as the first point of contact to provide clients with professional support and accurate information with regards to their product and services.
- To build and maintain an excellent rapport with our clients, providers and colleagues across the Group.
- To take ownership of all tasks and proactively manage priorities and deadlines
- Respond to clients queries in a timely and accurate manner.
- To provide relevant information to the sales team to ensure sales opportunities are realised.
- To produce and maintain accurate and complete documentation/correspondence.
- Produce high quality correspondence, using standard templates, writing clearly, concisely and professionally.
- To log all business activity, ensuring revenue is accurately recorded and documented.
Essential experience and skills required
- Corporate Account Handling experience required
- Broking background
- Exceptional customer focus with great relationship building skills
- Strong communication skills
- Good organisational and prioritisation skills
- Understanding of working within SLA's
- Target driven with the ability to meet and exceed expectations
- Strong team player
- High level of accuracy and attention to detail
- Acturis knowledge preferable - Training will be provided
- CII certificate (or willingness to work towards)
If you would like to discuss this position in more detail or interested in applying for the role, please send your covering letter and CV to: Richard James via (see below)