IT Change Manager

Reporting to the General Manager of IT Services, the Change Manager will work with the wider areas of the business to ensure Non-Ecommerce IT services are delivered in a consistent manner to a high standard.

This role involves Change Management processes and tools which help to create a strategy to support adoption of the changes required by a project or initiative. In addition you will support the design, development, delivery and management of communications and be able to assess the change impact. The role requires you to conduct impact analysis, assess change readiness and identify key stakeholders. You will be required to provide input, document requirements and support the design and delivery of training programs. You will also be required to identify processes and procedures to support the change management function where needed.

The successful candidate will have excellent communication skills, both written and verbal, with proven stakeholder management skills. You will be ITIL Certified with a working knowledge of ServiceNow. Previous experience of Change Management and Service Management is essential. Ideally experienced in Service and Support with some LAN/WAN design, server and storage experience.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!IT Systems