Relationship Director
- Recruiter
- Barclays
- Location
- Portsmouth
- Salary
- Competitive
- Posted
- 15 Aug 2017
- Closes
- 24 Aug 2017
- Sectors
- Customer Service & Call Centre
- Contract Type
- Permanent
- Hours
- Full Time
Relationship Director - Funds
As a Barclays Relationship Director you will proactively build and acquire internal and external business relationships to grow a portfolio of Funds clients to generate sustained revenue. You will engage with colleagues worldwide to deliver banking, investment and other services, ensuring a holistic service for the client, whilst adhering to regulatory requirements and compliance policies to avoid exposing the business to undue risk. The Funds segment demands a sophisticated yet versatile banking services provider to ensure consistency of service and quality across the entire banking product set from card solutions through to complex multi-asset lending or cash management and investment solutions.
About us:
Overseas Services has a range of banking and investment management solutions based in four of the world's leading financial centres. The business supports 61,000 clients in the UK, Jersey, Guernsey, Isle of Man and around the world from local business and retail clients to trust companies and fiduciaries by providing banking, credit, treasury and investment solutions to overseas customer segments through a relationship-led service, online channels and product specialists. Our ambition is to deliver overseas expertise and specialism for our clients and act as gateway to the wider Barclays Group.
As a Relationship Director, your main responsibilities will involve:
• Managing and growing effective client relationships, and meeting a wide range of client needs, including investments, banking, credit and foreign exchange introducing specialists as appropriate to support
• Maintaining regular proactive contact and rapid reaction to client approaches and retaining existing and growing new revenue streams whilst delivering against agreed business plans for the segment Maintaining regular proactive contact with the client and respond swiftly to client queries and questions, with a focus on improving our customer satisfaction and net promoter scores
• Demonstrating a quality understanding of the business and strategy of the clients within your portfolio
• Ensuring that standards, both legal and regulatory, are constantly adhered to in order to avoid exposing the business to risk and maintaining sound risk management to prevent emerging risks
• Identifying opportunities and convert clients for long term commercial reward, as well as to be able to manage your own business plan and continuously refine how to achieve your business goals
As a Relationship Director, your skills and qualifications will include:
• Financial services and banking experience (essential) and a thorough understanding and appreciation of the need to operate to high risk and regulatory standards particularly in their target markets
• Excellent profit orientation and business awareness experience with a client focus, with the ability to build responsibilities and exert commercial negotiation and influencing skills
• Demonstration of strong knowledge of global economics and political conditions, current affairs and competitor activity and the implication of these will be necessary for benefit of our clients
• Demonstrating a depth of commercial understanding of the businesses they have supported in the past, coupled with an appetite to build a deep appreciation of the corporate and intermediary banking sector
• Having suitable industry qualifications and a knowledge of the standards expected by the UK Financial Conduct Authority and a detailed understanding of various policies adopted by Barclays Wealth
• Being action oriented, with a focus on continuous improvement in all areas of, with an ability to deliver quality results with a challenging but positive and influential style
The Benefits:
Our customers deserve the best. The same goes for our people. That's why at Barclays you'll receive a range of benefits including a competitive salary, flexible hours and all the tools, technology and support to help you become the very best you can be.
Our Culture:
Everything we do is shaped by the five values of Respect, Integrity, Service, Excellence and Stewardship. The values inform the foundations of our relationships with customers and clients, but they also shape how we measure and reward the performance of our employees. Simply put, success is not just about what you achieve, but about how you achieve it.
Dynamic working gives everyone at Barclays the opportunity to integrate professional and personal lives, if you have a need for flexibility then please discuss this with the hiring manager.
Diversity:
At Barclays, we recruit based on merit and are committed to promoting diversity throughout our organisation.
Ready to apply?
There are three stages to our application process:
1. Application: On your application we'll ask for information like your contact details, education and work experience. You'll also be required to upload a CV, so it's a good idea to have it ready.
2. CV Review: If you meet the criteria for the role you've applied for, a member of our team will be in touch to conduct a short telephone interview to explore your application in greater detail.
3. Assessment: If your application is successful at this stage, we'll ask you to complete an online Situational Judgment Test to explore your alignment to the Barclays Values and Competencies. Your recruiter will be able to provide further information about the test.
Visit our website for tips and advice on each stage or click below to apply now.
We encourage applicants to apply as early as possible in the recruitment period. Barclays recruitment periods can and may vary. We reserve the right to remove this advert during the recruitment process.
#LI-AK1
As a Barclays Relationship Director you will proactively build and acquire internal and external business relationships to grow a portfolio of Funds clients to generate sustained revenue. You will engage with colleagues worldwide to deliver banking, investment and other services, ensuring a holistic service for the client, whilst adhering to regulatory requirements and compliance policies to avoid exposing the business to undue risk. The Funds segment demands a sophisticated yet versatile banking services provider to ensure consistency of service and quality across the entire banking product set from card solutions through to complex multi-asset lending or cash management and investment solutions.
About us:
Overseas Services has a range of banking and investment management solutions based in four of the world's leading financial centres. The business supports 61,000 clients in the UK, Jersey, Guernsey, Isle of Man and around the world from local business and retail clients to trust companies and fiduciaries by providing banking, credit, treasury and investment solutions to overseas customer segments through a relationship-led service, online channels and product specialists. Our ambition is to deliver overseas expertise and specialism for our clients and act as gateway to the wider Barclays Group.
As a Relationship Director, your main responsibilities will involve:
• Managing and growing effective client relationships, and meeting a wide range of client needs, including investments, banking, credit and foreign exchange introducing specialists as appropriate to support
• Maintaining regular proactive contact and rapid reaction to client approaches and retaining existing and growing new revenue streams whilst delivering against agreed business plans for the segment Maintaining regular proactive contact with the client and respond swiftly to client queries and questions, with a focus on improving our customer satisfaction and net promoter scores
• Demonstrating a quality understanding of the business and strategy of the clients within your portfolio
• Ensuring that standards, both legal and regulatory, are constantly adhered to in order to avoid exposing the business to risk and maintaining sound risk management to prevent emerging risks
• Identifying opportunities and convert clients for long term commercial reward, as well as to be able to manage your own business plan and continuously refine how to achieve your business goals
As a Relationship Director, your skills and qualifications will include:
• Financial services and banking experience (essential) and a thorough understanding and appreciation of the need to operate to high risk and regulatory standards particularly in their target markets
• Excellent profit orientation and business awareness experience with a client focus, with the ability to build responsibilities and exert commercial negotiation and influencing skills
• Demonstration of strong knowledge of global economics and political conditions, current affairs and competitor activity and the implication of these will be necessary for benefit of our clients
• Demonstrating a depth of commercial understanding of the businesses they have supported in the past, coupled with an appetite to build a deep appreciation of the corporate and intermediary banking sector
• Having suitable industry qualifications and a knowledge of the standards expected by the UK Financial Conduct Authority and a detailed understanding of various policies adopted by Barclays Wealth
• Being action oriented, with a focus on continuous improvement in all areas of, with an ability to deliver quality results with a challenging but positive and influential style
The Benefits:
Our customers deserve the best. The same goes for our people. That's why at Barclays you'll receive a range of benefits including a competitive salary, flexible hours and all the tools, technology and support to help you become the very best you can be.
Our Culture:
Everything we do is shaped by the five values of Respect, Integrity, Service, Excellence and Stewardship. The values inform the foundations of our relationships with customers and clients, but they also shape how we measure and reward the performance of our employees. Simply put, success is not just about what you achieve, but about how you achieve it.
Dynamic working gives everyone at Barclays the opportunity to integrate professional and personal lives, if you have a need for flexibility then please discuss this with the hiring manager.
Diversity:
At Barclays, we recruit based on merit and are committed to promoting diversity throughout our organisation.
Ready to apply?
There are three stages to our application process:
1. Application: On your application we'll ask for information like your contact details, education and work experience. You'll also be required to upload a CV, so it's a good idea to have it ready.
2. CV Review: If you meet the criteria for the role you've applied for, a member of our team will be in touch to conduct a short telephone interview to explore your application in greater detail.
3. Assessment: If your application is successful at this stage, we'll ask you to complete an online Situational Judgment Test to explore your alignment to the Barclays Values and Competencies. Your recruiter will be able to provide further information about the test.
Visit our website for tips and advice on each stage or click below to apply now.
We encourage applicants to apply as early as possible in the recruitment period. Barclays recruitment periods can and may vary. We reserve the right to remove this advert during the recruitment process.
#LI-AK1