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Apprentice Receptionist
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Recruiter
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Apprenticeship Team, Northbrook College, Sussex
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Location
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Brighton
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Salary
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1.00 GBP Weekly
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Posted
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17 Aug 2017
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Closes
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29 Aug 2017
- Greet customers arriving at the salon and provide them with the information regarding salon services.
- Answer any service related questions.
- Determine customers' need for salon services by figuring out their problem areas such as skin issues.
- Ensure that customers are handed over to the correct expert within the salon.
- Answer telephone calls and provide information to callers.
- Schedule appointments and make follow up calls to customers to remind them of their appointments.
- Handle appointment cancellation and shifting duties.
- Collect cash in exchange of services rendered and tender change to customers.
- Ask customers for feedback on salon's services and provide assistance with problems or complaints.
- Endorse retail products that the salon is selling by providing information of benefits.
- Print out staff rosters and assist salon manager in determining commissions.
- Ensure cleanliness, neatness and sanitisation of salon and equipment.
- Create and maintain contact with suppliers to ensure that salon supplies are procured in a time efficient manner.
- Count cash at the end of the shift and ensure that cash flow information has been logged into the salon's register.