Field Technical Support Engineer
- Recruiter
- Computer Futures
- Location
- Nottingham
- Salary
- Competitive
- Posted
- 16 Aug 2017
- Closes
- 29 Aug 2017
- Sectors
- Education & Teaching, Support
- Contract Type
- Permanent
- Hours
- Full Time
Field Technical Support Engineer Location: Nottingham Salary up to GBP45,000 Travel National & Internationally My client is an award winning, world leading manufacturing company who are looking to recruit a Field Technical Support Engineer. You will be based in the Nottingham office but will be travelling nationally and internationally to provide support, assistance & guidance to customers who use their products. You will be responsible for providing external customers with high quality, technical support on a full range of their products. You will have KPI's to monitor your successes and help drive your performance but having effective time management skills will ensure you maximise your working days. This is the start of an exciting opportunity to have a real impact on a team with a career path to manage further down the line. What will you be doing: Trouble-shooting product installations at customers sites Preparation of technical documentation including product manuals and training instructions Development guidance and completion of comprehensive testing on new products Liaising with the development engineers one existing and new products Delivering training session on products covering technical functions and applications Key skills: Excellent communication skills. You will be responsible for training various parties across four different continents so it's imperative that you have strong stakeholder management experience High level of programming experience in both C and CODESYS Knowledge of PCB hardware and embedded software You will be travelling nationally & internationally so excellent time management skills are essential Educated to Degree level in Electrical/Electronic Engineering or equivalent by industry Understanding of CAN and other networks including Ethernet Presenting information effectively to others and adjusting your approach to suit the audience Benefits: 5% employer pension contribution Company Car provided Excellent opportunity to achieve up to a 20% bonus On-site parking Healthcare package 20 days annual leave My client will get you trained up on their products so you are competent and confident in providing support to others. If helping others and providing training is something you're passionate about and you're happy to travel across the world to do so, then get in touch. If you have at least three of the key skills above I would be interested in speaking with you as it is comprehensible that you may not meet every requirement. I am also able to offer an excellent referral fee of up to GBP200 if you know anyone you believe may be suitable for this position Sthree UK is acting as an Employment Agency in relation to this vacancy.