Apprentice Recruitment Manager

Job Description

PURPOSE: To effectively manage the Arch and Creative Pioneers recruitment function, including line management of Apprentice Recruitment Consultants (ARCs) and the candidate journey from initial application through to apprentice start and employment with our clients.

CONTEXT/KEY OUTPUT: The Recruitment Manager is ultimately responsible for managing and overseeing the Apprentice recruitment process. Through effective line management of ARC reports and by working collaboratively with other departments you will be tasked with reaching and exceeding monthly and annual, apprentice starts targets.

The role will involve a personal caseload of clients and live role management. This personal recruitment target will contribute to the overall number of apprentice starts.

ORGANISATION STRUCTURE: Blenheim Chalcot is the UK's leading venture builder with portfolio sales of over GBP300 million, over 3,000 employees and a successful track record of over 40 companies. Arch Apprentices is Blenheim Chalcot 's own apprenticeship division, helping the company to acquire, nurture and utilise the talents of young people. Arch Apprentices is a fast growing firm with a reputation for innovation and customer focus.

This role has 4 direct reports at the present day with a view to growing the team in the coming months, currently 3 reports are based in London and 1 in Manchester.

KEY PERFORMANCE INDICATORS (the activities against which your performance will be measured)

?? Responsibility for meeting and exceeding both personal and ARC Team targets for apprenticeship starts.

?? Full ownership of the day-to-day delivery, along with continual development of the Arch recruitment process.

?? Day to day management of Apprentice Recruitment Consultants, their personal targets and daily activity levels. Conducting weekly team meetings, briefing and individual 1:2:1's.

?? Conduct ARC quarterly and annual reviews, completing and managing PDP's.

?? Continually support ARC personal development and overall effectiveness in their role

?? Represent the department at senior level meetings with the SMT and external stakeholders

?? Management of all new apprenticeship vacancies and the effective distribution to ARCS's

?? A point of escalation for both internal and external stakeholder recruitment issues, managing effectively through to resolution

?? Support with new business tenders and client pitches, representing the recruitment function and supporting sales and national account manager colleagues.

?? Manage data effectively, utilising MI support, CRM reporting and marketing channels

?? Through effective data management, be confident reporting on team activity, monthly starts forecasting and overall department effectiveness/areas for concern.

?? Populate the New Starters List with accurate candidate / employer details for processing by Ops Team

?? Marketing in of 1 strong candidate per month to an existing or new employer

?? Participating in activities that contribute towards the delivery of large projects ie, large employer cohorts, apprentice on-boarding function, volume levy starts etc.

?? Support the wider recruitment team to manage all aspects of candidate and client contact ensuring market-leading levels of client satisfaction.

?? Escalate any issues and concerns to Arch senior management team where appropriate.

RELATIONSHIPS:

?? Internal - Working closely with recruitment team colleagues, Arch sales function and other department heads to meet targets and business objectives.

?? External - Primary point of contact for senior stakeholders, larger corporate clients and escalated issues/complaints.

Company Description The leading provider of digital skills in the UK, we've spent 5 years building a business that delivers truly amazing Digital, IT and Technology apprenticeships. We work with some of the most impressive companies in the world, such as Facebook and Google, as well as some of the most inspiring and exciting young people in the UK. We've always believed we were at the forefront of what is possible in the world of apprenticeships and we are incredibly proud of our Ofsted grade 1 rating (the best you can get) in every category awarded to us when they came to see what we were up to last year.

Arch is endorsed by the IPA to power Creative Pioneers2 apprenticeships, the flagship brand paving the way for apprenticeships in the creative industry.

Arch is backed by a venture builder called Blenheim Chalcot (BC). BC has created a network of over 30 digital businesses that are all built with the aim of disrupting and transforming sectors. It is a cohesive group and we have an incredibly strong culture built around curious, engaging and entrepreneurial people.