Claims Handler
- Recruiter
- Anonymous
- Location
- Norwich
- Salary
- 18000.00 - 22000.00 GBP Annual
- Posted
- 12 Aug 2017
- Closes
- 09 Sep 2017
- Sectors
- Accountancy
- Contract Type
- Permanent
- Hours
- Full Time
Claims Handler
As a result of continued growth we have an excellent opportunity for a Claims Handler to join our busy Claims team, working at our head office in Norwich, Norfolk. [Full Time]. We are looking for a claims technician to support our expanding team, striving to achieve the best outcome for out clients.
The job role will include:
- Recording new and managing existing client's claims
- Dealing with clients' and insurers' telephone, post or e-mail claims queries on a daily basis.
- Liaising and negotiating with insurers, clients and adjusters regarding the progress of claims.
- Providing suitable advice to clients regarding claims or potential claims in relation to policy cover and immediate & ongoing post-loss action and keeping clients informed of progress.
- Advising clients on how to handle small claims themselves where these fall within the policy excess
- Preparing claims reports for Broking Technician or Account/Broking Executive for discussion at mid term & annual reviews with clients.
- Attending claims meetings at clients' premises with Account/Broking Executive or unaccompanied if required.
- Liaising with Claims Managers, Account Executives, Broking Technicians and Directors over any queries relating to policy cover in relation to a claim.
- Identifying potential problem or contentious claims as soon as reported or when issues occur to Claims Technical Manager & providing updates on claims progress
- Providing assistance to colleagues with workloads/client queries
- Maintaining an effective diary system and chasing outstanding diary
- Providing claims statistics/information to management as & when required.
- Attending and contributing towards claims team meetings
- Identifying any training needs arising from day to day work & responsibility to maintain own Continuous Professional Development (CPD) record ensuring competencies are up to date.
- Ensure all responsibilities are carried out in accordance with FCA guidelines.
To be successful inn this role you will need to demonstrate:
* Previous experience in a claims handling role (preferred not essential).
* A certificate in insurance (preferred though not essential as training will be provided and support provided to achieve this qualification).
* Methodical and accurate approach to work
* Strong attention to detail and natural problem solving abilities
As a result of continued growth we have an excellent opportunity for a Claims Handler to join our busy Claims team, working at our head office in Norwich, Norfolk. [Full Time]. We are looking for a claims technician to support our expanding team, striving to achieve the best outcome for out clients.
The job role will include:
- Recording new and managing existing client's claims
- Dealing with clients' and insurers' telephone, post or e-mail claims queries on a daily basis.
- Liaising and negotiating with insurers, clients and adjusters regarding the progress of claims.
- Providing suitable advice to clients regarding claims or potential claims in relation to policy cover and immediate & ongoing post-loss action and keeping clients informed of progress.
- Advising clients on how to handle small claims themselves where these fall within the policy excess
- Preparing claims reports for Broking Technician or Account/Broking Executive for discussion at mid term & annual reviews with clients.
- Attending claims meetings at clients' premises with Account/Broking Executive or unaccompanied if required.
- Liaising with Claims Managers, Account Executives, Broking Technicians and Directors over any queries relating to policy cover in relation to a claim.
- Identifying potential problem or contentious claims as soon as reported or when issues occur to Claims Technical Manager & providing updates on claims progress
- Providing assistance to colleagues with workloads/client queries
- Maintaining an effective diary system and chasing outstanding diary
- Providing claims statistics/information to management as & when required.
- Attending and contributing towards claims team meetings
- Identifying any training needs arising from day to day work & responsibility to maintain own Continuous Professional Development (CPD) record ensuring competencies are up to date.
- Ensure all responsibilities are carried out in accordance with FCA guidelines.
To be successful inn this role you will need to demonstrate:
* Previous experience in a claims handling role (preferred not essential).
* A certificate in insurance (preferred though not essential as training will be provided and support provided to achieve this qualification).
* Methodical and accurate approach to work
* Strong attention to detail and natural problem solving abilities