Rental Coordinator
- Recruiter
- Anonymous
- Location
- Leicester
- Salary
- 18000.00 - 20000.00 GBP Annual
- Posted
- 11 Aug 2017
- Closes
- 08 Sep 2017
- Sectors
- Admin, Secretarial & PA
- Contract Type
- Permanent
- Hours
- Full Time
My client is looking to recruit a rental coordinator to work in their rapidly growing family fleet business based in Leicester.
The aim of the role is to manage and facilitate the end to end rental product whilst providing our customers with excellent customer service. To ensure suppliers are meeting and exceeding agreed KPI's, complete customer specific reporting and ensuring invoicing is completed accurately and in a timely manner.
Day to day tasks consist of;
• To book and manage hire requests for short and long-term requirements.
• To keep systems updated in a timely manner with any information relevant for the hire.
• Complete and manage damage claims and all invoicing relating to hire vehicles.
• Challenge Suppliers at all times to ensure KPI's are met and costs for our customers are kept to a minimum.
• Regular communication to all Customers.
My client is looking for a candidate that has done the following;
• Good standard of Education with a minimum of GCSE Maths and English or equivalent
• Knowledge of and a background from the commercial vehicle transport industry would be advantageous.
• The job holder will have previous experience (or similar) within a busy customer service environment dealing with the rental of both cars and commercial vehicles. Knowledge of 1Link hire network is preferred but not essential.
• I.T literate
• Will work best on their own initiative and take pride in ensuring that work is seen through to completion.
• To be flexible in attitude in providing solutions to problems.
• Able to interact confidently with customers, suppliers, be a team player, and build credibility with same.
Hours of work are 8:30am-6pm Monday to Friday
The aim of the role is to manage and facilitate the end to end rental product whilst providing our customers with excellent customer service. To ensure suppliers are meeting and exceeding agreed KPI's, complete customer specific reporting and ensuring invoicing is completed accurately and in a timely manner.
Day to day tasks consist of;
• To book and manage hire requests for short and long-term requirements.
• To keep systems updated in a timely manner with any information relevant for the hire.
• Complete and manage damage claims and all invoicing relating to hire vehicles.
• Challenge Suppliers at all times to ensure KPI's are met and costs for our customers are kept to a minimum.
• Regular communication to all Customers.
My client is looking for a candidate that has done the following;
• Good standard of Education with a minimum of GCSE Maths and English or equivalent
• Knowledge of and a background from the commercial vehicle transport industry would be advantageous.
• The job holder will have previous experience (or similar) within a busy customer service environment dealing with the rental of both cars and commercial vehicles. Knowledge of 1Link hire network is preferred but not essential.
• I.T literate
• Will work best on their own initiative and take pride in ensuring that work is seen through to completion.
• To be flexible in attitude in providing solutions to problems.
• Able to interact confidently with customers, suppliers, be a team player, and build credibility with same.
Hours of work are 8:30am-6pm Monday to Friday