Service Engineer

We are looking to add a service engineer to our team of engineers to provide excellent customer service in maintaining, servicing and repairing potable water treatment systems.

The role is a mix of office and on-site work. The ideal candidate would reside locally to our offices in Elland, West Yorkshire.

Key Responsibilities – Service Engineer

• Service potable water treatment systems
• Provide excellent customer service to meet the expectations and requirements of our customers, maintaining effective relationships internally and externally
• Perform hands-on on-site troubleshooting, service and repairs.
• Assess product performance based on issues reported, recommend modifications and/or improvements.
• Work safely and responsibly, avoiding injuries, damage to property and loss of unused materials.
• Report and changes, deficiencies or deviations in products to the Team Leader or Coordinator.
• Correctly complete service work reports, hazard sports, non conformance reports in a timely manner.
• Ensure tools and other company equipment are cleaned and maintained.
• Act professionally and promote our brand at all times.

The Ideal Service Engineer will:

• Have excellent communication and customer service skills
• Be passionate about our products and service levels
• Have excellent problem solving skills
• Be able to act with integrity, consistency and be accountable for own actions
• Be professional and a good team player.
• Be practical, logical and have good common sense.
• Be highly self motivated and must be comfortable and confident to act on own initiative
• Have a full clean UK driving licence.
• Must have excellent literacy and numeracy skills.