Service Engineer

Location
Elland, West Yorkshire
Salary
Salary plus overtime
Posted
11 Aug 2017
Closes
08 Sep 2017
Ref
SE01
Sectors
Engineering
Contract Type
Permanent
Hours
Full Time

We are looking to add a service engineer to our team of engineers to provide excellent customer service in maintaining, servicing and repairing potable water treatment systems.

The role is a mix of office and on-site work. The ideal candidate would reside locally to our offices in Elland, West Yorkshire.

Key Responsibilities – Service Engineer

  • Service potable water treatment systems
  • Provide excellent customer service to meet the expectations and requirements of our customers, maintaining effective relationships internally and externally
  • Perform hands-on on-site troubleshooting, service and repairs.
  • Assess product performance based on issues reported, recommend modifications and/or improvements.
  • Work safely and responsibly, avoiding injuries, damage to property and loss of unused materials.
  • Report and changes, deficiencies or deviations in products to the Team Leader or Coordinator.
  • Correctly complete service work reports, hazard sports, non conformance reports in a timely manner.
  • Ensure tools and other company equipment are cleaned and maintained.
  • Act professionally and promote our brand at all times.

 

The Ideal Service Engineer will:

  • Have excellent communication and customer service skills
  • Be passionate about our products and service levels
  • Have excellent problem solving skills
  • Be able to act with integrity, consistency and be accountable for own actions
  • Be professional and a good team player.
  • Be practical, logical and have good common sense.
  • Be highly self motivated and must be comfortable and confident to act on own initiative
  • Have a full clean UK driving licence.
  • Must have excellent literacy and numeracy skills.

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