Sales Consultant - Mandarin Speaking

Zachary Daniels are a leading recruitment company who specialise in placing the best candidates in the most prestigious roles.

My client offers more than a beautiful brand to their clients; they invite them to be part of the heritage, to share their passion for luxury and to be part of the family. They look for the same desire in there employees, to have enthusiasm and passion about being part of this fantastic luxury company.

We are currently seeking a Mandarin Sales Consultant with an expertise in luxury sales to join there concession in Harrods, to develop client relationships and to become a specialist in couture.

Responsibilities:

• To greet, serve and advise customers giving the highest standard of customer service at all times.
• Develop loyalty with customers by building relationships with customers through a 1-2-1 personal shopper style approach to sales.
• To demonstrate product knowledge on all categories and to have an awareness of current advertising & marketing campaigns, new launches and promotions.
• Introduce add-on sales and achieve maximum sales potential in line with individual and departmental targets
• To deal effectively with customer complaints by liaising with the line manager when necessary.
• Ensure a knowledge of sales targets and [department/boutique] performance on a daily and weekly basis
• Follow all stock management procedures
• Support the team to maintain the highest standards of housekeeping and display within the [department/boutique]
• To be conversant with selling systems, cash and credit and exchange procedures.
• To maintain the highest standards of housekeeping and retail standards within the store
• Take all actions necessary to maximise security and prevent theft of product
• To ensure that the Department operates in accordance with the Company administration systems and procedures to minimise losses
• Participate in team meetings and make a positive contribution
• To carry out any additional duties as directed by the management team.

Experience Required:

• Previous experience within luxury fashion
• Excellent communication and relationship building skills
• A passion for couture fashion.
• Strong knowledge of fashion and trends
• Fluency in Mandarin & English

Zachary Daniels specialises in retail recruitment. Please click apply today to be considered for the Mandarin Sales Consultant role.

BBBH5511