Assistant Project Coordinator, Insurance repairs - (Building Co)

Assistant Project Coordinator, Insurance repairs – (Building Co)

Dunmow, Essex

Our client is a reputable and long established local Building Company based in Essex.  They are currently seeking an Assistant Project coordinator, Insurance repairs, to join their team in Great Dunmow.

Main Duties:

• Working with our clients established office team to implement, coordinate and oversee successful outcomes in their insurance repair department.
• Deal with new enquiries, including arranging appointments with clients/customers, setting up contract files and presenting these to the Contracts Manger.
• Assist the Contracts Managers with obtaining specialist quotes and preparing tenders.
• Liaise with Contracts Managers to convert enquiries to on site works and highlight programs, lead times and cost to contractors.
• To assist Contracts Managers with ensuring claims are managed through to completion which include being the main focal point for daily enquiries from all parties including policy holders, clients, site teams and insurers.
• Prepare revised quotations and obtain required documentation for the Contracts Managers and once agreed submit interim and final accounts to clients.
• Maintain good communication with Contract Managers and all parties involved with claims via various methods including email, telephone and letter. Ensuring that all communication is logged on various systems.
• Assist with processing daily, weekly and monthly reporting to clients using a variety of web based systems.
• Ability to understand, implement and maintain client and internal SLA’s.

Other Duties

• Maintain Contracts Managers calendars.
• Assist with day to day general enquires into the office.
• Office holiday cover.
• Surge office cover.
• Any other duties to assist with the smooth running of the office.

Experience required:

• Experience in a customer services role.
• Experience of building industry would be an advantage.
• Insurance repair sector ideally.

Person description:

• Excellent communication skills, both written and oral.
• Excellent computer skills with proficiency in Microsoft Word and Excel.
• Ability to manage multiple projects and workload.

Salary £18-20k depending on experience.

If this sounds like the opportunity for you, please apply ASAP.

*PLEASE NOTE – by applying to this position, you agree for your CV to be submitted to our client, who shall contact you directly, should your application make their short-list.