Job title: Neighbourhood Assistant
Location: Aylesbury, Bucks
Salary: £23,708 per annum
Our client is a Buckinghamshire based housing association providing homes and services to local communities throughout the organisation, they have around 7,200 homes. They pride ourselves on working closely with residents and surrounding communities to make sure they deliver high quality homes and services.
They are currently recruiting for a great communicator to join them as a Neighbourhood Assistant. The successful candidate will support them to provide excellent neighbourhood and housing management services to customers and communities ensuring their customers receive an excellent service.
The day to day duties:
You will assist their Neighbourhood Managers in the provision of a high quality housing services to tenants and customers which will include assisting with diary management, produce follow up letters and dealing with frontline enquiries, face to face, via e-mail, via home visits or by telephone from their customers.
You will ensure their housing management system and document storing database are updated accurately and assist the Tenancy Services Manager in monitoring and reporting performance by providing accurate and timely information in relation to teams day to day activities.
Who are they looking for?
You must possess excellent IT skills particularly around Microsoft office, have excellent customer care and interpersonal skills and be able to use initiative to adapt to the changing demands of this role and deliver to deadlines.
Ideally you should have an operational knowledge of housing management, however experience is not essential as full training will be offered to the successful candidate. The position offers the opportunity to develop a career within Housing Management and opportunities will be provided to become involved in a variety of work across the team.
What's in it for you?
- 28 days holiday plus stat
- 10 flexi days a year
- Annual travel subs
- Health cash plan
- Cycle to work
How to apply
To apply for the position of Neighbourhood Assistant please click on apply and upload your CV you will then be sent a link to complete an application form.
Closing Date: 23 rd August 2017 - midday
Interview Date: 29 th August 2017
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