Cymorth Cofrestru / Registration Support

Role description

The purpose of the job is to:

·         maintain the Social Care Wales Register of Social Care Workers

·         provide telephone and email advice and support to external and internal customers

Key responsibilities

Maintain the Social Care Wales Register of Social Care Workers including:

·         Reviewing, processing and storing information supplied by users to ensure essential criteria for registration is met and data is accurate.

·         Updating registrants personal and employment details

·         Processing payments for registration

·         Collating information to assist the production of reports for internal committees

·         Data cleansing

Provide telephone and email advice and support to external and internal customers, stakeholders and staff including:

·         Registration queries

·         Offering advice on qualifications

·         Supporting the use of the online system

·         Advising employers