Relationship Manager

Recruiter
DEKRA
Location
Stokenchurch, High Wycombe
Salary
£22,000 Basic (OTE £24,000) Plus Benefits & Great Career Prospects 
Posted
08 Aug 2017
Closes
05 Sep 2017
Ref
HKJQB0509/RS-CC
Contract Type
Permanent
Hours
Full Time

Relationship Manager 
Stokenchurch, Buckinghamshire 
£22,000 Basic (OTE £24,000) Plus Benefits & Great Career Prospects 

Would you like to be part of a team that manages relationships with customers? 

As a key team member, you will be responsible for delivering incremental improvement in finance renewals across the network and to continually improve the service and experience given to our customers. You will achieve this by contacting and supporting customers throughout the duration of their finance contract hire agreement, building a strong relationship and discussing the renewal of their agreement. 

We are looking for individuals who are passionate about customers and who will provide an exceptional customer experience by professionally and effectively handling all customer contact. Excellent communication and personal presentation skills are vital, along with experience of successfully influencing others, negotiating effectively and delivering persuasive presentations through various contact mediums. 

The successful candidates will ideally possess the following: 

- Exceptional customer service skills, gained in a contact centre environment 
- The ability to work well in a team and influence customers and colleagues 
- A self-motivated, positive, ‘can do’ attitude with the desire to achieve a KPI of 70 calls per day 
- A confident and articulate telephone manner with the ability to build rapport 
- Excellent listening skills and a high level of customer focus 
- Professional and friendly attitude with great enthusiasm 

In return, you will have the benefit of working for a brand with a number of professionals with a wealth of experience within the automotive industry. 

If you are passionate and ambitious about driving sales and thrive on delivering results, then please apply today. 

To apply for the role of Relationship Manager, please apply via the button shown. 

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. 

Additional Keywords: Relationship Manager, Customer Relationship Manager, Client Relationship Manager, Customer Service Executive, Customer Care Rep, Customer Service Representative, Customer Services.