1st Line IT Support Engineer - Alnwick

Alnwick, Northumberland, England
£16000 - £19000 per annum
08 Aug 2017
05 Sep 2017
Recruitment Genius Ltd
IT, IT Support
Contract Type
Full Time
This IT Support company is looking for a 1st line IT support engineer to help with a key contract in the Alnwick area. Along with the helpdesk team based in Edinburgh, your primary role will be to support this customer on and offsite. Outside of this, you will be expected to work with the rest of the team supporting other clients through Scotland and England via their helpdesk.

Good customer service is essential, and Service/Retail experience is a bonus with IT experience. Someone who can work on their own initiative, but still as part of the team.

Ability to prioritise tasks. A range of practical IT skills are necessary, but you must also have the ability to learn new ones. Someone who has a passion for IT, whether it is through an IT related degree, system building or being the IT person in your family/friends!

Skills desirable include:

- Willingness to learn
- Working from home and from the client's premises
- Flexible working hours
- Customer Service skills
- Windows Environments
- Cloud-based solutions including Office 365
- Full UK driving licence

The salary they will offer is really down to the experience you have, along with the potential you can bring to the company. If you have no business IT experience but are willing to work hard and prove yourself then you must have a confident business manner. If you have a lot of IT experience, then they will expect you to deliver from day one, therefore allowing the company to take on larger IT projects and customers.

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