Customer Service Team Member

Recruiter
Location
Knaresborough, North Yorkshire
Salary
salary 18-22k
Posted
04 Aug 2017
Closes
01 Sep 2017
Ref
cstm/clad
Contract Type
Permanent
Hours
Full Time

Customer Service Team Member

£18,000 - £22,000/annum

Full time

Knaresborough

Clad is a corporate workwear supplier established in 1989 and committed to growth. Our mission is to understand the conditions people face at work and provide them with workwear and PPE that keeps them safe, comfortable and productive.

We have an expert and knowledgeable sales team who love talking to customers on the phone, giving product advice, helping to achieve sales goals and processing orders and enquiries.
 

Key Responsibilities:


• Helping customers
• Providing flawless customer experience

• Calling customers to assess satisfaction levels
• Processing customers’ orders
• Handling support issues and complaints
• Report on activity via CRM system


Candidate Characteristics


• Outgoing personality

• Good communication skills

• Professional approach

• Strong attention to detail

• Strong attention to detail

·Preparedness to gain and impart technical product knowledge

• Previous B2B customer service experience
• Excellent IT skills


Remuneration will include a basic salary of £18,000 - £22,000 pa depending on experience. The position is full time.

Interested? Then please send your cv by return.

Closing date 1st September 2017

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