Customer Service Administrator

Location
Stockbridge, Hampshire, England
Salary
£16000 - £20000 per annum + Excellent Benefits
Posted
04 Aug 2017
Closes
01 Sep 2017
Ref
HDI12
Contact
Marc Powell
Contract Type
Permanent
Customer Service Administrator
Office-Based in Stockbridge
Salary: £16-£20k depending on experience

Due to recent and ongoing success, an innovative online retailer specialising in products for the hearing impaired are currently looking to bolster their inbound Customer Service Team.

The Role
As part of a professional and focused Customer Service Team you would be responsible for fielding calls from a variety of customers; taking orders, assisting with technical queries, and providing first class customer service, ensuring needs are consistently met and exceeded. You would also be expected to assist in other areas on occasion, including answering emails and other messages in addition to occasional support to the dispatch team when required.

This is a full-time position, hours will be between 9am - 5pm. The company are based in Stockbridge.

The Candidate
You will need to hit the ground running and so demonstrable experience in previous customer service roles may be useful, but more important will be your determination, positive attitude and desire to be part of this expanding team. Excellent communication skills and the ability to listen and engage with people are essential as is a positive attitude, confidence, and desire to make the most of this excellent opportunity to develop your customer service skills.

The Company
A leading online retailer specialising in products for the hearing impaired, you would be joining a team who have worked in the hearing aid manufacturing industry for years and have big plans for global expansion.


The job may be suitable for candidates who have experience as the following: Customer Service Advisor, Customer Sales Advisor, Customer Service Assistant, Inbound Sales Advisor, Call Centre Agent, Sales Executive, Telesales Executive, Advisor, Customer Account Manager, Customer Assistant.

The position will suit candidates based in: Andover, Winchester,

We are acting as a Recruitment Consultancy for this role.

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