Customer Service Officer (2 Posts)

Expiring today

Location
Kidderminster, Worcestershire
Salary
£17,624.30 per annum 
Posted
03 Aug 2017
Closes
21 Aug 2017
Ref
NTXIS218090
Contract Type
Permanent
Hours
Full Time

Customer Service Officer (2 Posts) 
Kidderminster
£17,624.30 per annum 
1 X 40 Hour Post (Permanent)
1 X 40 Hour Post (Temporary until 31st March 2018)

Our client is looking for enthusiastic and motivated applicants to work in their busy Customer Contact Centre. 

You will be dealing with telephone and face to face enquiries from customers and provide clerical support to a range of other teams.

You will already have experience of working in a fast-paced customer response environment and have excellent communication skills with an ability to respond tactfully and with empathy in sometimes difficult circumstances. You will also demonstrate competent numeracy and I.T. skills and ideally you will have experience in Microsoft Word, Excel, Databases and Outlook.
 
*Subject to satisfactory performance in this role, incremental progression may be available on a two-yearly basis. Currently the top of this grade is £19,856 per annum.

Employees must have satisfactorily completed 16 weeks of their probation period before being considered for other posts within the organisation.

Closing date for receipt of completed application forms is Monday 21st August 2017. Interviews to be held 29th and 30th August 2017.