Account Support

Exciting opportunity not to be missed! G’s Fresh has a unique opportunity available for an Account Support to join the team at our office in Barway. The role is a full time, permanent position offering a competitive salary - this is an exciting opportunity to develop your career!

At G’s, our philosophy is to be recognised as outstanding, market-led growers and suppliers of sustainable, healthy fresh produce, and to be at the forefront of the industry in everything we do. G’s is an incredibly exciting place to work. Being at the leading edge of modern food production means it’s fast-paced, stimulating and rewarding. We work with the biggest food retail brands in the UK and Europe and want people who will do what’s right for G’s and our customers. We can only achieve this through the dedication of our people, underpinned by our values; Trust, Efficiency, Quality, Expertise, Can-do. 

A great opportunity to join a fast paced business that is focused on customer needs. We are looking for an Account Support based at the Barway site. Offering a competitive salary plus benefits and free on-site parking – this is an exciting opportunity to develop a rewarding career with one of the UK largest fresh produce suppliers.

What are the responsibilities of the Account Support?

- Processing of sales orders – ensuring that depot splits, volumes, box/tray, case count, branch/plant are correct and amended as necessary including evening and weekend transmissions

- As a wider Account Support team and with the support of the business develop and refine processes and procedures to streamline sales order processing to deliver efficiencies during the week and reduced demand on time during evenings and weekends 

- Manage the end-to-end process for each sales order received ensuring that volumes and any amendments are communicated (internal and external)

- Daily/weekly price checking within One World to ensure that Finished Goods prices match that of customer sales orders received

- Run appropriate management reports e.g. price checking, forecasting

- Booking of distribution services required to fulfil customer sales orders through the pre-formatted booking sheet process (Excel + email + telephone)

- Timely investigation of price discrepancies/ debit notes

- Forecasting (txt)

- Co-ordinate samples and couriers

- Weekly benchmarking/ comparative shop- buying samples and collating information as required and communication of changes

- Customer/ Consumer complaints, logging, trend analysis & reply as required.

- Maintain promotion plans, calendars, analysis and logs communicating with the customer to ensure all information is accurate, up to date and communicated

- Maintain and archive all records in an orderly and accurate manner to ensure due diligence and a system capable of audit

- Monitor sales values to calculate rebate and agreed customer terms

- Communicate customer initiatives, promotion activity and product changes to all relevant stakeholders in a timely manner considering the impact on others, particularly on satellite site

- Co-ordination & set up for customer visits

- Relevant customer specifications via customer websites to ensure that all information displayed  matches products being produced

Skills, knowledge and experience required by the Account Support

- JD Edwards

- Microsoft packages

- Txt

- Customer data site

Why work for G’s?

With future scope for career progression, G’s prides itself on offering great opportunities for training, progression and development. G’s is the place to be to develop and meet your long term career goals. We aim to be an employer of choice.

Why not click ‘apply’ today? Don’t miss out on this opportunity to join Europe’s leading fresh produce companies as our Account Support.

G’s are an equal opportunities employer.