Senior Store Coach

Castlebarn Ltd has an exciting opportunity for a Senior Store Coach to join the team based in Bexleyheath. The successful candidate will join us on a full time permanent basis and will receive a competitive salary of £32,000 per annum with potential annual bonus of up to £12k.

Castlebarn Ltd is a well-established KFC franchise who have been operating for over 35 years. Being a KFC Senior Store Coach, you’ll be an inspiring, hands-on leader with a great eye for detail and a commitment to great service. As you’ll be guiding every area of the business from the restaurant to the kitchen whilst also building, nurturing and developing a happy, high-achieving team, you’re probably already be an experienced, highly skilled manager, used to achieving great results in a busy branded restaurant.

In the role and following a structure training plan, you will be knowledgeable on KFC operations in order to support your team in achieving customer satisfaction and overall unit performance. You will have commercial acumen and ability to think beyond the core operational element to lead and inspire a team.

What would you be doing as our Senior Store Coach?

- Ensuring all H&S, Food Safety regulations and Brand Standards are adhered to at all times.

- Motivating and inspiring your team to deliver operational excellence, felt by our customers and measured through our customer satisfaction programme.

- Role modelling our How We Win Together behaviours, leading by example and championing our recognition culture.

- Creating accurate business forecasts (sales, labour, stock,) that are in line with business targets set by the Area Manager.

- Reviewing weekly business data to provide appropriate coaching to follow up with your team for business excellence.

- Owning EHO visits conducted in your store. Report when visits have taken place – all in line with training you will be given

- Attending and participate in periodic business reviews with your Area Manager to set upcoming targets in line with P&L. These will be locked in and performance measured against.

- Attending area and company management meetings, being ready to present your store data as required.

- Being pro-active in your store recruitment & selection process whilst in line with your labour plans. Conduct check-in assessments with all new starters ahead of their probation period.

- Ensuring effective onboarding of all new starters is completed, with appropriate support & training provided to them for their success.

- Identifying talent within the team and work with the Area Manager on your bench plan. Create and support development plans for any of the team who are not yet ready for the next stage of their career but have shown potential or interest.

- Supporting active management trainees and work closely with the Area Manager.

- Supporting active competency plans of your management personnel, as well as taking accountability for your own personal development and working closely with your Area Manager on this.

- Completing regular audits on all staffing training records, to ensure they are fully compliant to H&S and Food Safety regulations, as well as Brand Standards.

- Conducting disciplinary meetings when applicable however, only after liaising with the HR Department.

- Supporting head office teams, ensuring we maintain great working relationships

- Conducting team meetings with the support of your management team to deliver both brand and company key messages/processes.

Senior Store Coach salary, incentives & benefits 

- £32,000 per annum

- Potential annual bonus of up to £12k.

- After 1 years’ service completed, offered private healthcare with Bupa

Castlebarn believes in traditional values and operates just like a family. We are a very sociable company and we strive to incorporate our company value of fun whenever we can. Our teams regularly enjoy nights out and each year we organise a big Christmas party to celebrate the successes of the year.

Now is a fantastic time to join Castlebarn if you are looking for a long-term career path and prepared to work hard for the results, we would love to hear from you and share more details of being a Senior Store Coach at Castlebarn! Please apply now!