Senior Front of House Worker - Guildford

Guildford, Surrey
£22,056 per annum
01 Aug 2017
17 Aug 2017
Contract Type
Full Time


Senior Front of House Worker
Guildford Foyer
37.5 hours per week
Permanent Contract
£22,056 per annum

We are recruiting a Senior Front of House worker, for our new supported housing project for young vulnerable people, Guildford Foyer. The role is to start in September/October, when the project is due to open. 

You will be responsible for ensuring that all residents and visitors to the Guildford Foyer receive a friendly and professional welcome. You will support with the effective management and running of the Foyer; management of staff rotas, dealing with face to face and telephone inquiries, dealing with resident enquires, overseeing rent payments and supporting the wider staff team to help young residents manage their behaviour and maintain their tenancies. 

You will be responsible for ensuring staff are attentive to the safety and security of the building and the residents, especially outside of normal business hours. Foyer Front of House staff will also on occasion be based at the Y Centre on Bridge Street in Guildford.

You must have experience supporting and managing a team in a similar setting, developing systems and procedures including staffing rotas. You will need excellent time management skills and the ability to multi-task.

YMCA DownsLink Group is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.

Successful applicants are required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS) 

Closing date for applications: Thursday 17th August 2017 at 9am

Interviews date: To be confirmed

Please note that we do not accept CVs.
To apply, please download an Application Pack and an Application Form from YMCA DownsLink Group,, or email or contact the Human Resources Department at 47 Church Road, Hove, BN3 2BE, tel. 01273 222595.