New Business Registration Agent /Customer Service Administrator

Location
Bradford, West Yorkshire, England
Salary
£7.50 - £9.25 per hour
Posted
01 Aug 2017
Closes
29 Aug 2017
Ref
STLK-71
Contact
Elina Lund
Contract Type
Permanent
Hours
Full Time

Job Title: New Business Registration Agents

Location: Bradford, BD1

Salary: £7.50 starting rate - increasing after training (£9.25 inclusive of shift allowance)

Job Type: Permanent, Full Time

A market leading home improvement company seeks to recruit passionate and professional 'New Business Registration Agents' for multiple positions within its 'New Business Registration' department.

This is a fantastic opportunity to join an established and nationally recognized company with a track record of growth and success.

They have multiple opportunities available and immediate starts available for the right candidate. Availability for evenings and weekends would be advantageous.

About the Role:

The role requires exceptional levels of customer service via inbound calls.

The role is focused on the accurate logging of customer information into the computer systems and providing effective support to the Sales Representatives in the field.

There are no sales involved or commission related pay and applicants should be motivated, articulate and passionate about providing an excellent customer service experience.

Person Specification:

  • Excellent customer service and interpersonal skills
  • Professional and friendly telephone manner
  • Previous experience in a front line customer service role
  • Accurate data entry and competent computer skills
  • Organizational skills and personal time management
  • Flexibility with regard to hours
  • Calm under pressure
  • Ability to prioritize and multi task
  • Motivated and keen to develop

Responsibilities will include:

  • Answering all inbound calls within appropriate timeframes
  • Providing an effective and professional sales registration service
  • Logging all details accurately and efficiently
  • Taking card payments,
  • Agree appropriate dates for follow up calls / appointments
  • Identify any registration issues to management
  • Complete finance applications (where required)

Full training will be provided, however candidates must have previous experience in a similar customer service / call centre environment.

This is a fantastic opportunity to join an established and nationally recognized company with a track record of growth and success.

If this sounds like the challenge you have been looking for then apply now!

Please click the APPLY button to send your CV and Cover Letter for this role.

Candidates with the experience or relevant job titles of; Customer Services Executive, Customer Service Representative, Customer Support, Client Service, Customer Service Executive, Customer Services, Customer Assistant, Customer Aid, Customer Service Consultant, Customer Service Administrator, Customer Service Representative, Customer Advisor, Customer Support, Business Support, Customer Service Advisor, Customer Service, Customer Services Officer, Business Support Assistant, Admin, Personal Assistant, Receptionist, Secretary, Clerk, Support Administrator, Administrative Assistant, Office Assistant, Executive Assistant, Business Support Officer, Office Administrator, Administrator, PA, Business Administrator, Secretary, Administrator, Resource Clerk, Business Support, Admin will also be considered for this role.

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