Product Technical Support Advisor
- Recruiter
- Anonymous
- Location
- Crawley
- Salary
- 20000.00 - 26000.00 GBP Annual
- Posted
- 28 Jul 2017
- Closes
- 25 Aug 2017
- Sectors
- Education & Teaching, Support
- Contract Type
- Permanent
- Hours
- Full Time
Salary: GBP20,000 - GBP26,000 DOE
Skills: customer service, technical support, ventilation, mechanical, electrical, engineering, graduate, customer support, confident telephone manner, accurate, Word, Excel, graduate, degree
Hours: 8.45am - 4.55pm Monday to Thursday, with a 4:25pm finish on a Friday
Benefits: 25 days annual leave + bank holidays, Bonus, Pension Scheme, Dress down Fridays, Leave 30 minutes earlier every Friday! Progression within the business and fantastic Christmas Parties!
The Company:
Are you looking for your next career move into a well-established specialist business? Do you aspire to provide a high level of service to both internal and external customers? Then we have an exciting opportunity, within a hugely successful and growing organisation for you with great career progression!!
What will your working week be like?
This role will be working for a hugely successful and corporate organisation based in Crawley who is looking for a Ventilation Technical Support Advisor to join their technical support team. This client can offer a proven career path.
Within this role you will be required to:
• Answer telephone calls and e-mails in a confident and professional manner.
• To generate and maintain a technical product library for a wide range of technical products.
• To advise and select the clients products to meet all customers' requirements.
• To provide technical and electrical advice to customers regarding installation of the clients' specific products.
Who will suit this role?
The ideal candidate will have gained an engineering degree with a mechanical or electrical specialism. Alternatively you will have worked within a technical support role with similar product knowledge.
In order to be successful in this role you will have:
• Excellent customer service skills and a positive, proactive attitude
• Microsoft Office experience (Excel, Word etc) and be computer literate with the ability to learn
• Attention to detail, accuracy and sense of urgency
• Degree educated
***For your information:
*Interested? Please send your CV in as a Word format only
**Please only apply if you are already eligible to work in the UK
***Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee***
Keywords: customer service, technical support, ventilation, mechanical, electrical, engineering, graduate, customer support, confident telephone manner, accurate, Word, Excel, graduate, degree
Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies.
YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation
Skills: customer service, technical support, ventilation, mechanical, electrical, engineering, graduate, customer support, confident telephone manner, accurate, Word, Excel, graduate, degree
Hours: 8.45am - 4.55pm Monday to Thursday, with a 4:25pm finish on a Friday
Benefits: 25 days annual leave + bank holidays, Bonus, Pension Scheme, Dress down Fridays, Leave 30 minutes earlier every Friday! Progression within the business and fantastic Christmas Parties!
The Company:
Are you looking for your next career move into a well-established specialist business? Do you aspire to provide a high level of service to both internal and external customers? Then we have an exciting opportunity, within a hugely successful and growing organisation for you with great career progression!!
What will your working week be like?
This role will be working for a hugely successful and corporate organisation based in Crawley who is looking for a Ventilation Technical Support Advisor to join their technical support team. This client can offer a proven career path.
Within this role you will be required to:
• Answer telephone calls and e-mails in a confident and professional manner.
• To generate and maintain a technical product library for a wide range of technical products.
• To advise and select the clients products to meet all customers' requirements.
• To provide technical and electrical advice to customers regarding installation of the clients' specific products.
Who will suit this role?
The ideal candidate will have gained an engineering degree with a mechanical or electrical specialism. Alternatively you will have worked within a technical support role with similar product knowledge.
In order to be successful in this role you will have:
• Excellent customer service skills and a positive, proactive attitude
• Microsoft Office experience (Excel, Word etc) and be computer literate with the ability to learn
• Attention to detail, accuracy and sense of urgency
• Degree educated
***For your information:
*Interested? Please send your CV in as a Word format only
**Please only apply if you are already eligible to work in the UK
***Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee***
Keywords: customer service, technical support, ventilation, mechanical, electrical, engineering, graduate, customer support, confident telephone manner, accurate, Word, Excel, graduate, degree
Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies.
YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation