Welsh Speaking Customer Service Advisor (Immediate start)
- Recruiter
- Anonymous
- Location
- Borehamwood
- Salary
- 20000.00 - 22000.00 GBP Annual
- Posted
- 28 Jul 2017
- Closes
- 22 Aug 2017
- Sectors
- Multi lingual
- Contract Type
- Permanent
- Hours
- Full Time
A successful company based in Elstree Borehamwood who specialise in teaching and learning needs someone who can fluently speak Welsh and has a passion for GREAT customer service. Does this sound like you?!
Jist of the Job:
-To provide excellent support services when dealing with customers, ensuring that customer support queries are monitored, resolved and appropriately escalated effectively, within the department`s SLA. Ensure incidents are responded to within the target response time.
-Maintain accurate and up to date records of any discussions or correspondence with customers. Ensure customer updated with any progress and they are satisfied with outcome.
-Investigate and proactively seek solutions to customer queries.
-Assist with website maintenance, content editing and general SharePoint site development.
-Assist with any platform auditing, data migration and site creation.
Hours are Monday-Friday 9-5:30 NO WEEKENDS!
If you are the ideal candidate you will have good knowledge of Microsoft packages, along with great written and verbal communication skills. Please only apply if you can speak fluent Welsh.
We can't wait to hear from you! Apply today!! Or call (Apply online only) and as for Jessica if you have any questions
Jist of the Job:
-To provide excellent support services when dealing with customers, ensuring that customer support queries are monitored, resolved and appropriately escalated effectively, within the department`s SLA. Ensure incidents are responded to within the target response time.
-Maintain accurate and up to date records of any discussions or correspondence with customers. Ensure customer updated with any progress and they are satisfied with outcome.
-Investigate and proactively seek solutions to customer queries.
-Assist with website maintenance, content editing and general SharePoint site development.
-Assist with any platform auditing, data migration and site creation.
Hours are Monday-Friday 9-5:30 NO WEEKENDS!
If you are the ideal candidate you will have good knowledge of Microsoft packages, along with great written and verbal communication skills. Please only apply if you can speak fluent Welsh.
We can't wait to hear from you! Apply today!! Or call (Apply online only) and as for Jessica if you have any questions