Receptionist

This company is the holding company of an expanding private healthcare group offering state of the art services in assisted conception and women's health. The group is now one of the UK's leading provider of fertility and women's health services.

Two highly experienced and highly professional Receptionists are required for our busy private Fertility Clinic based in central Cardiff. The roles are varied, consisting of front-of-house, reception and cashiering responsibilities. The roles would also involve providing some secretarial support including the typing of letters and general correspondence which requires the use of word processing. Therefore, it is essential that candidates have experience of typing letters and have a typing speed of at least 40wpm.

The successful candidates will be professional and committed individuals with relevant experience working in a customer interaction capacity within a private clinic/hospital. Ideally they will have an understanding of the fertility industry and preferably (but will be taught) knowledge of the relevant medical terminology.

They will be required to provide a professional front-of-house service to patients, visitors and staff, including meeting and greeting, registering patients via the IDEAS software and taking payments for treatments.

Essential requirements:
- Front of House experience
- Immaculately presented
- Excellent telephone manner
- Invoice processing/cashiering experience.
- Sympathetic, and approachable
- Excellent written and spoken English.
- Ability to prioritise workload and work under pressure.
- Excellent Microsoft Office skills.
- Typing speed of at least 40wpm.

Desirable:
- Understanding of the fertility industry.
- Knowledge of HFEA legislation.
- Experience of handling large amounts of cash.

Please note that we are regulated by the HFEA and therefore all staff are required to have an enhanced DBS check, the cost of which will be met by the Company.

There are 2 part time positions available (3 days per week; 08.00am-5.00pm) which also includes working one Saturday per month. Occasional travel to other clinic locations within the UK will be required on and as and when required basis. A salary in the range of £16,000-18,000 per annum is available for the successful candidate.

This company and its subsidiaries strictly adhere to the Equality Act (2010) and provide equal opportunities to applicants, staff and patients from all demographic backgrounds.