Client Services Manager (Housing, Leader) BLUC51872

Client Services Manager (Housing, Leader) BLUC51872
Borough, London SE1
Salary: £42,774 - £47,957 (plus up to 10% annual bonus)

CDS is on a mission to make co-op and community led housing a mainstream option – with homes for rent and ownership available at a range of prices. Co-ops are a group of residents who have a stake in the housing where they live and – together – are the landlord. They are responsible for the decision-making about how their housing is managed, deciding how services such as repairs, estate services and income collection are carried out. CDS supports over 40 co-ops that house more than 2,200 households by directly providing or overseeing the provision of a variety of these services and back office administration functions under instruction from the co-ops, much like a managing agent.  We are also a landlord, providing housing management to our own residents living in almost 1,000 properties. 

We have an exciting opportunity for an experienced manager to lead our client services team.  You will be passionate about delivering a professional landlord and business support service that consistently impresses our client co-ops whilst enhancing our reputation and our bottom line. 

Our values will be second nature to you and evident in the way you lead and work.  You will have experience of developing enthusiastic and high performing teams, and of maintaining effective controls in an environment where safety and compliance are critical.  You will be confident about managing significant budgets and using business data to inform and improve services.  

A relentless communicator, you will create an environment in which you always seek to understand first and create simple ways to keep people informed about things that are important to them    You will thrive on coaching others to do their best work and certainly won’t play the hero!

In return, we offer a contributory pension scheme, 28 days holiday + Bank Holidays, health cash plan and an employee perk system.

Please refer to the Role Profile when completing your application form.

Closing Date: Monday 14th August

This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to apply for this vacancy, we will then send you more information on the role including a copy of the application form via email.