Trainee / Graduate Datacentre IT Technician - Top 3 Hosting Brand

4 days left

Gosport, Hampshire
£16,500 to £20,000 per annum +Full Benefits Package+Personal Dev.
27 Jul 2017
24 Aug 2017
Contract Type
Full Time

Trainee / Graduate Datacentre IT Technician - Top 3 Hosting Brand
Gosport, Hampshire
£16,500 - £20,000 per annum DOE + Excellent Company Benefits Package + Personal Development 

Who we are:

Part of the UK’s largest hosting company we are a high growth provider of dedicated servers and hosting services for clients throughout Europe. 

The business has grown as a result of its focus on the provision of high quality servers, comprehensive customer control systems, flexible offerings and networking expertise from its own data centre estate.The company also provides a range of managed services including managed networking, firewall management, load balancing, data storage and managed engineering services. Based in Gosport, Hampshire, the company has several thousand of servers which are managed 24 x 7. 

The Trainee / Graduate Datacentre IT Technician Role:

As a Data Centre Technician you will rack, deploy and configure servers within a 24 x 7, 365 days per year Data Centre environment. It is expected that you would have some experience of providing great service via a technical support helpdesk. Your main focus will be to assist with the technical support of all the Group hosting customers.

What it takes:

+ Ability to work 12 hour shifts within a 24x& shift pattern
+ Work as part of the support service team to ensure we meet our SLA targets 
+ Your day to day tasks will involve deploying racks, configuring servers, running and terminating network cables, performing tape changes etc
+ Resolving customer routine issues via ticket/telephone and escalating support requests whenever necessary
+ You will be remote hands for our clients when required
+ Adherence to Datacentre operational processes
+ Installing and modifying data floor equipment in line with company standards, e.g., racks, switches, power bars, controllers, making, terminating and testing cables etc
+ Server configuration and network support/administration
+ Updating asset management systems and stock control systems
+ Managing Backups
+ Monitoring networks and servers
+ Managing tasks in the Datacentre environment and liaising with maintenance personnel
+ Managing tasks in the DC and liaising with support engineers to troubleshoot physical issues

What do we offer in return? ….

+ We’ll shout you to lunch once a month 
+ ½ Day off on your Birthday 
+ Long service benefits
+ Breakfast on us every day, including a hot roll on Fridays
+ Snacks, drinks and fruit all day, everyday
+ Pension
+ Share save and childcare voucher schemes
+ Supported training and access to an online training portal 24/7

Training & Development :

As you can gather, we have a relaxed and friendly working environment but don’t be fooled; you will be working with some of the country’s best talent and greatest technical experts. We want our people to thrive, prosper and to leave work every day feeling valued and that they have made a difference. Talented, motivated and creative people lie at the heart of our success so we invest heavily in our people and their professional and personal development through our online training portal and Management and Leadership Development Programme.

We look forward to hearing from you...

You may have worked in the following capacities:
Junior IT Systems Engineer, NOC Engineer, Datacentre IT Engineer, Server Build Engineer, Graduate IT Infrastructure Engineer, Data Centre Server Installation Engineer, Junior NOC / Data Centre IT Engineer - Server Racking & Configuring, IT Helpdesk Engineer.

Interested? Just Apply Below...

In 2005 we ripped up the rule book to deliver a recruitment agency experience that makes everyone feel just that little bit happier. By applying you consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. Good luck, Team RR. 

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