Counter Fraud Support

A great opportunity has arisen for a Claims Handler to join the Fraud team within a Motor Claims department.

This company is one of the fastest growing, leading insurers in the UK and this is a great opportunity to get your foot in the door to progress your career.

Key Responsibilities
Screening suspect motor claims (including bodily injury) against known fraud indicators and other risk factors, identifying cases where investigation is required.
Utilising specialist data mining/fraud management software; working the daily alerts and assisting with the upkeep and development of the rules.
Utilising a variety of desktop tools (CUE, MIAFTR etc) as well as various internet checks and databases to assist with claimant profiling and to determine the direction of the investigation.
Assisting with the production of fraud statistics, Management Information and root cause analysis.
Screening/handling of Section 29 (3) DPA requests as well as background/database checks on claim suspects.
Ensuring compliance with all regulatory requirements (including DPA and "treating customers fairly" principles).
Responding promptly and pro-actively to incoming telephone calls and correspondence by use of telephone, e-mail and letter.
Developing and maintaining effective relationships with colleagues and business partners.
Pro-actively managing personal training and development requirements.
To adhere to Company processes with regard to FCA compliance and Treating Customers Fairly;
To ensure that DPA, FCA & TCF and other regulatory requirements are met.

Essential Skills:
Good knowledge of MS Word, Excel and Access preferred
Good commercial awareness
Knowledge of regulatory framework relating to Claims
Claims and or fraud experience is key

Desirable Skills:
Motor claims experience preferred
Good knowledge of the Data Protection Act
Experience of fraud investigation and/or analysis would be beneficial although not essential

Reed Specialist Recruitment Limited is an employment agency and employment business