Account Handler - Personal Lines Insurance

Personal Lines Account Handler

Location: Leeds Thorpe Park

Contract type: Permanent

Remuneration: Base salary (dependant on experience) + benefits and annual bonus

Building on the success of our existing sales team, we now have an exciting opportunity for a Personal Lines Account Handler to join our Leeds Thorpe Park Office.

We are looking for a target driven sales focussed individual. You will need to be determined, positive and self motivated with excellent communication and negotiation skills. You will have excellent interpersonal skills with a natural ability to build rapport.

Ideally, someone with a minimum of one years experience in personal lines insurance, or knowledge of personal lines insurance is beneficial. This is a great opportunity to further your career within insurance whilst working within a friendly team of 4 people.

What will I be doing?

• You will need to have previous experience in personal lines Insurance and a passion for exceeding customer expectations
• You will be providing outstanding customer service to a portfolio of clients, increasing retention and enhancing revenue streams in the following ways
• Maximise client business retention by efficient/prompt handling of all matters, day to day enquiries.
• Review insurer placements to ensure that best advice is offered at all times
• To ensure clients are offered appropriate premium payment options
• Maintain and increase profit from existing client bank as evidenced by retention rates and commission
• Develop strong relations with key suppliers as evidenced by account size and profitability
• Cross selling on existing client database
• To handle client's enquiries from own and team's client account ensuring that all client instructions are handled promptly and accurately
• Generate new business across all areas of Personal Lines Insurance

What will I need?

• Cert CII - preferred
• Experience in using CDL - preferred
• Minimum of 1 years experience of Personal Lines insurance
• Excellent organisational, administrative, forward planning and team working skills
• A flair for communication, building relationships and influencing others

Who are we and what do we offer?

We are a dynamic organisation employing over 1,500 people in England, Scotland and Wales. Our network of offices means we have a strong local presence, enabling our advisers to provide outstanding levels of service as well as access to a huge range of market leading products.

There is a base salary plus an individual bonus, benefits and in-house incentives

Our working hours are Monday to Friday from 9:00am - 5:00pm and you will be required to work one in three Saturdays 9:30am - 1:00pm

We have a competitive package, including pension scheme, life assurance and holiday entitlement that increases with service.

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