Learning & Development Assistant
- Recruiter
- Ashurst
- Location
- North Lanarkshire
- Salary
- Competitive
- Posted
- 22 Jul 2017
- Closes
- 04 Aug 2017
- Sectors
- Human Resources
- Contract Type
- Permanent
- Hours
- Full Time
About Ashurst:
Ashurst is a leading global law firm with a history spanning almost 200 years, and clear strategy for our future growth. Our in-depth understanding of our clients and commitment to providing exceptional standards of service have seen us become a trusted adviser to local and global corporates, financial institutions and governments in all areas of commercial law. To find out more please visit here.
In order to comply with regulatory and client requirements, Ashurst will undertake appropriate vetting of staff. When applicants accept a job offer, Ashurst, alongside a specialist provider, will undertake professional verification and background checks. These checks are only undertaken with consent, and in accordance with our legal and regulatory obligations
Business Area: Human Resources
Location: Based at Ashurst, Glasgow office
Role: Learning & Development Assistant
Reporting to: Senior L&D Manager
Hours of work - Monday to Friday, 9:00 - 17:30, however you will be required to work such hours as are necessary to carry out your duties.
Department/ Role Overview:
The global L&D team is a centralised team based in two hubs, Sydney and London, with support in Melbourne and Glasgow. The Head of L&D is based in Sydney. The team members based in London comprises a Senior L&D Manager, a L&D Manager and a L&D Advisor with a L&D Administrator in Glasgow. There are comparable team members in Australia. The global L&D team works closely and collaboratively, providing the same high quality learning experience and global offerings to our people in 25 offices around the world. To align with time differences, our facilitators in the UK primarily deliver training to our 13 offices across EMEA/US.
The L&D Assistant will support the L&D team to ensure the smooth running of the department, providing coordination of L&D activities to promote the training and development of all staff within the firm.
Main responsibilities:
Coordination of L&D programmes and events including: planning and scheduling; drafting and sending adverts; booking rooms and catering; liaising with internal/external facilitators; planning and logistics; delegate management; booking procedure; material production; evaluation and feedback.
Operation of the Learning Management System (Learn) to record and manage Learning and Development activities.
Administration and maintenance of L&D infrastructure (i.e. intranet, filesite).
Monitor the departmental mailbox and direct any queries onto the relevant person within the team.
Contribute to Learning and Development projects as required.
Liaise regularly and effectively across departments/offices and with key contacts/clients as required to ensure coordinated approach and excellent service delivery.
Diary management of training calendars within the department.
Process invoices, expenses and AMEX bills.
General administrative and ad hoc duties to support the team
Essential skills and experience:
Intermediate/advanced MS office skills - Excel, Word and PowerPoint.
Good IT skills with the ability to learn new systems quickly and provide support to other members of the team.
Excellent verbal & written communication skills.
Exceptional attention to detail.
Effective communicator with excellent customer/client service skills.
Exceptional organisational skills with sound ability to prioritise work load.
Dynamic and calm under pressure
Ability to work with people at different levels.
A good team player with the ability to work well autonomously.
High level of self-awareness.
Possesses tact and diplomacy.
Adaptable and flexible.
Forward thinker who is able to plan ahead proactively.
Our Culture is shaped by our core values of Collaboration, Excellence, Innovation, Integrity and Accountability. They guide how we relate with each other, our clients, our behaviour.
Ashurst is a leading global law firm with a history spanning almost 200 years, and clear strategy for our future growth. Our in-depth understanding of our clients and commitment to providing exceptional standards of service have seen us become a trusted adviser to local and global corporates, financial institutions and governments in all areas of commercial law. To find out more please visit here.
In order to comply with regulatory and client requirements, Ashurst will undertake appropriate vetting of staff. When applicants accept a job offer, Ashurst, alongside a specialist provider, will undertake professional verification and background checks. These checks are only undertaken with consent, and in accordance with our legal and regulatory obligations
Business Area: Human Resources
Location: Based at Ashurst, Glasgow office
Role: Learning & Development Assistant
Reporting to: Senior L&D Manager
Hours of work - Monday to Friday, 9:00 - 17:30, however you will be required to work such hours as are necessary to carry out your duties.
Department/ Role Overview:
The global L&D team is a centralised team based in two hubs, Sydney and London, with support in Melbourne and Glasgow. The Head of L&D is based in Sydney. The team members based in London comprises a Senior L&D Manager, a L&D Manager and a L&D Advisor with a L&D Administrator in Glasgow. There are comparable team members in Australia. The global L&D team works closely and collaboratively, providing the same high quality learning experience and global offerings to our people in 25 offices around the world. To align with time differences, our facilitators in the UK primarily deliver training to our 13 offices across EMEA/US.
The L&D Assistant will support the L&D team to ensure the smooth running of the department, providing coordination of L&D activities to promote the training and development of all staff within the firm.
Main responsibilities:
Coordination of L&D programmes and events including: planning and scheduling; drafting and sending adverts; booking rooms and catering; liaising with internal/external facilitators; planning and logistics; delegate management; booking procedure; material production; evaluation and feedback.
Operation of the Learning Management System (Learn) to record and manage Learning and Development activities.
Administration and maintenance of L&D infrastructure (i.e. intranet, filesite).
Monitor the departmental mailbox and direct any queries onto the relevant person within the team.
Contribute to Learning and Development projects as required.
Liaise regularly and effectively across departments/offices and with key contacts/clients as required to ensure coordinated approach and excellent service delivery.
Diary management of training calendars within the department.
Process invoices, expenses and AMEX bills.
General administrative and ad hoc duties to support the team
Essential skills and experience:
Intermediate/advanced MS office skills - Excel, Word and PowerPoint.
Good IT skills with the ability to learn new systems quickly and provide support to other members of the team.
Excellent verbal & written communication skills.
Exceptional attention to detail.
Effective communicator with excellent customer/client service skills.
Exceptional organisational skills with sound ability to prioritise work load.
Dynamic and calm under pressure
Ability to work with people at different levels.
A good team player with the ability to work well autonomously.
High level of self-awareness.
Possesses tact and diplomacy.
Adaptable and flexible.
Forward thinker who is able to plan ahead proactively.
Our Culture is shaped by our core values of Collaboration, Excellence, Innovation, Integrity and Accountability. They guide how we relate with each other, our clients, our behaviour.