Senior Customer Service Advisor GBP18500-GBP25,000 Nr Cirencester
- Recruiter
- Witton Recruitment
- Location
- Cirencester
- Salary
- 18500.00 GBP Annual
- Posted
- 22 Jul 2017
- Closes
- 19 Aug 2017
- Sectors
- Customer Service & Call Centre
- Contract Type
- Permanent
- Hours
- Full Time
Our client based on the outskirts of Cirencester is looking for an experienced Account Manager/ Customer Service Advisor to work within a dynamic team, dealing with all post sale enquiries. Working Monday to Friday office hours, great benefits on offer including 25 days holiday + bank holidays and great long term opportunities.
The role will include:
• Handling all post sale requirements, calls and emails
• Dealing with delivery enquiries
• Investigating and monitoring customer queries
• Liaise with and update the sales team regularly on any potential leads
• Deal with organising, following correct procedure and communicating return of product
• Build relationships with long term and potential clients delivering excellent customer service
• Data entry onto the in house system
The successful candidate will:
• Have experience within customer service and possess the ability to deliver excellent levels of customer service
• Have an excellent telephone manner
• Work within a busy team
• Due to the location of the client you do need a car